The Sr. Director of Communications will set the enterprise communications strategy to drive brand recognition, protect our reputation, and accelerate growth. This leader will own the integrated communications agenda across consumer, corporate, executive, financial, and internal audiences and will lead our external agency partners and collaborators to bring it to life. Reporting directly to the Chief Commercial Officer, the Sr. Director is a member of the Commercial Leadership Team and a strategic partner to the broader executive team. This is a high-impact, high-visibility role for a seasoned communications leader who thrives at the intersection of culture, media, and business strategy, and who knows how to influence critical decisions, shape narratives, and make sweetgreen one of the most culturally relevant food brands.

What You’ll Do:

Cultural Hype & Brand Narrative - Define and own sweetgreen’s cultural communications strategy, positioning the brand at the center of the food, wellness, and culture conversation:

• Lead the strategy for identifying and creating cultural moments from menu drops and chef collaborations to brand partnerships and community activations in partnership with the founders, VP of Marketing, and VP of Partnerships
• Define and own the always-on editorial strategy across earned channels (Substacks, newsletters, social, podcasts), ensuring sweetgreen drives its own narrative rather than just reacting to it
• Set the playbook for founder-led storytelling, directing agency partners and collaborators to help our founders show up authentically in direct-to-audience channels
• Oversee the content engine strategy that generates a steady drumbeat of conversation-worthy stories spanning brand messages, partnerships, business milestones, food quality, and menu innovation

External Communications - Set and own the corporate narrative strategy across consumer, business, executive, and financial audiences:

• Own sweetgreen’s earned communications agenda, directing agency partners to maximize press coverage, brand visibility, and third-party credibility across all channels
• Lead cross-functional collaboration with Marketing, Legal, Finance, and Operations to ensure consistent, strategic messaging across all external touchpoints
• Oversee the development of communication narratives and materials across channels, including press releases, brand films, investor communications, partnership announcements, and direct-to-audience content
• Manage and optimize the external agency relationships and communications budget, ensuring strong ROI and alignment with brand and business objectives

Executive & Founder Communication - Serve as the strategic communications partner to sweetgreen’s founders and executive team:

• Set the executive communications strategy, directing agency partners and content collaborators to shape and amplify founder and leadership voice across social media, podcasts, speaking engagements, and direct-to-audience platforms
• Advise, brief, and partner with the founders and C-suite leaders on media and speaking opportunities, ensuring messaging is on-strategy and reflects sweetgreen’s cultural authority
• Curate and manage direct communications of the CEO across social media channels (X and LinkedIn), to create a complementary narrative to the overall brand narrative
• Elevate executive visibility across internal and external audiences through a modern communications strategy that goes beyond traditional channels, in partnership with the VP of Marketing, Chief Commercial Officer, and Head of Investor Relations

Crisis & Issues Communications - Own sweetgreen’s proactive and reactive crisis communications program, safeguarding the company’s reputation across traditional and social channels:

• Own and continuously evolve the crisis communications playbook and framework, partnering with HR, Legal, Marketing, and Operations to ensure real-time preparedness and rapid response capabilities
• Lead the company’s external response to high-stakes issues, serving as the primary communications decision-maker during critical moments, ensuring sweetgreen is never caught off-guard by emerging reputation risks

What You’ll Bring:

• Bachelor’s degree in communications or related field/experience
• 12+ years of progressive communications experience, with at least 5 years directing and managing agencies, external partners, and cross-functional communications programs. 
• Experience at a culturally relevant consumer brand, high-growth DTC, or lifestyle brand strongly preferred
• A track record of building integrated communications strategies that have measurably moved brand reputation, share of voice, cultural relevance, or business outcomes, ideally with demonstrated success in owned and social channels, not just earned media
• Proven experience building or scaling founder-led communications programs, executive social media presence, or direct-to-audience content platforms
• Experience managing and optimizing external agency relationships and communications budgets, with a track record of delivering strong results through partners rather than through a direct team
• Deep executive presence and credibility as a counselor to founders and C-suite leaders, with experience preparing and supporting CEOs through high-visibility moments and influencing critical decisions at the most senior levels of an organization
• Demonstrated success leading issues and crisis communications for a public or high-profile brand, including coordination across Legal, People, and Operations
• Strong editorial instincts and a point of view on where culture is moving, paired with the rigor and influence skills to translate that into a measurable enterprise plan
• Exceptional ability to synthesize large volumes of information, analyze data and cultural signals, and translate them into clear, concise, and resonant messaging for diverse audiences
• Ability to work in a fast-paced, dynamic environment, managing multiple high-priority workstreams simultaneously while meeting deadlines and objectives, with exceptional attention to detail and proven problem-solving skills

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

The Product Supply Analyst will be a member of our Supply Chain team and is responsible for ensuring uninterrupted supply to our 250+ restaurants by owning supply forecasting, monitoring item performance and demand trends, and making timely, data-backed recommendations that keep products in our restaurants while driving waste out of our supply chain. This seasoned professional will convert demand plans into supply plans, build and refine forecasting models, and generate supply, distribution, and material requirement plans that scale with the business. We are looking for an experienced supply chain practitioner with deep analytical expertise, sound business judgment, and a proven track record of standing up scalable supply planning processes in a high-growth, multi-unit environment.

You will:

• Own end-to-end supply forecasting for the restaurant portfolio, converting demand plans into supply plans and recommending timely actions backed by strong foundational logic and data.
• Stand up, lead, and continuously refine the Sales and Operations Planning (S&OP) process, driving cross-functional alignment and influencing senior stakeholders without direct authority.
• Build, refine, and own the product lifecycle process for all purchased goods from ideation through obsolescence, exercising independent judgment on methods and techniques.
• Partner with Finance, Culinary, and Marketing to shape demand forecasts by analyzing historical data, trends, and market conditions, and translating those forecasts into actionable purchasing decisions.
• Monitor demand trends, actual performance versus forecast, and supplier and distributor inventory levels to ensure optimal supply availability while minimizing waste and excess stock.
• Identify potential shortages, excess stock, or inefficiencies in the supply chain and resolve a wide range of issues in creative, scalable ways.
• Develop, publish, and refine reports and dashboards that provide visibility into supply chain performance, trends, and key metrics for leadership and cross-functional partners.
• Conduct ad hoc analyses, gather data from inventory management systems, procurement platforms, and cloud-based big data environments, and present findings and recommendations clearly to stakeholders.
• Collaborate cross-functionally with culinary, marketing, finance, procurement, logistics, and restaurant operations to ensure seamless supply chain execution.
• Continuously improve processes, reduce costs, and enhance efficiency within the supply planning function while staying informed on industry trends, best practices, and emerging technologies in supply chain planning and analytics.

Desired traits:

• Seasoned supply chain professional with a full understanding of end-to-end supply flow who considers upstream and downstream effects and makes effective decisions that drive measurable outcomes.
• Strong analytical and critical thinking skills, with a knack for identifying patterns, drawing insights from large datasets, and communicating findings effectively to senior stakeholders.
• Excels at working cross-functionally with diverse teams, including operations, technology, finance, and business stakeholders, to achieve shared goals.
• Takes initiative and ownership in identifying and resolving supply chain inefficiencies before they impact profitability.
• Uses data and analytics to provide actionable insights that improve supply chain performance at scale.
• Stays current with supply chain innovations, analytics techniques, and emerging technologies.
• Highly organized and meticulous, ensuring accuracy and precision in data analysis and reporting.
• Motivated by measurable outcomes and tangible impact on supply chain performance.
• Candidates must reside in the Greater Los Angeles area and be willing to come into the office 4+ days a week.

Desired experience:

•  5+ years of progressive experience in supply planning, demand planning, inventory management, or supply chain analytics, with a Bachelor’s degree; or 3+ years with a Master’s degree; or equivalent work experience.
• Bachelor’s degree in Supply Chain Management, Business Administration, Data Analytics, or a related field.
• Demonstrated success owning supply planning processes (e.g., S&OP, product lifecycle, supply requirement planning) in a high-growth, multi-unit environment.
• Strong proficiency in data analysis and reporting tools such as Excel, SQL, Tableau, or Power BI.
• Experience working with supply chain management systems (e.g., ERP, ArrowStream, CrunchTime, or similar).
• Proven ability to translate complex data into actionable insights and influence cross-functional decisions.
• Excellent communication and interpersonal skills to effectively collaborate with internal teams and external partners.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Passion for sustainability and a commitment to sweetgreen’s mission and values.

Bonus points:

• Experience with demand forecasting and inventory optimization tools.
• Familiarity with big data platforms and cloud-based analytics solutions.
• Supply Chain certifications (e.g., CSCP, CPIM).
• Knowledge of the food service industry and perishable goods supply chain.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

As a Data Scientist you will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a diverse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What you’ll do

• Develop best practices for instrumentation and experimentation and communicate those to product engineering teams to help us fulfill our mission - to bring everyone the inspiration to create a life they love
• Bring scientific rigor and statistical methods to the challenges of product creation, development and improvement with an appreciation for the behaviors of our Pinners
• Build and prototype analysis pipelines iteratively to provide insights at scale while developing comprehensive knowledge of data structures and metrics, advocating for changes where needed for product development
• Work cross-functionally to build and communicate key insights, and collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest

What we’re looking for

• 4+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
• Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modeling, Forecasting, Econometrics or other related fields
• Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
• A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
• Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
• Excellent communication skills and ability to explain learnings to both technical and non-technical partners
• A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions
• Bachelor’s degree in Computer Science, a related field or equivalent experience

This position is not eligible for relocation assistance.

#LI-REMOTE

#LI-NM4

We’re looking for a Staff Software Engineer to join our Safety Processing team. This team plays a crucial role in ensuring trust and safety across Discord, processing signals from user reports and automated systems to identify and remove harmful or illegal content from our platform. You’ll lead backend projects, provide architectural guidance, and help build scalable systems that protect our users. Your work will directly impact the safety of our platform and help make Discord a place where everyone can belong. To learn more about Discord Engineering, take a look at our engineering blog.

What You'll Be Doing:

• Lead, design, and build scalable backend systems for processing safety-related signals, primarily using Python
• Guide and mentor the team through architectural and system design challenges, ensuring long-term scalability as Discord continues to grow
• Collaborate with cross-functional teams to build tools for content moderation and related compliance efforts. This includes in house solutions and vendors
• Implement and enhance ML/AI models and automation to improve efficiency in content moderation and decision-making processes
• Build solutions with an adversarial mindset, anticipating and addressing safety challenges such as malicious behavior and illegal content on the platform
• Drive workstreams and provide leadership to the team, mobilizing others to accomplish projects and deliver impactful outcomes

What We Look For:

• Python Expertise: Extensive experience developing and maintaining backend systems using Python
• Architectural Leadership: Strong system design and architecture skills with the ability to build scalable, reliable systems for content moderation with an emphasis on large scale projects, programs, or initiatives measured in quarters or years
• Leadership in Execution: Ability to define workstreams, lead projects, and guide other engineers through implementation
• Adversarial Mindset: Experience in a domain that required an adversarial mindset such as trust, safety, security, or privacy
• On-Call Experience: Experience being in a 24/7 on-call rotation for production systems

Bonus Points:

• Experience working with ML/AI models in content moderation
• Familiarity with Typescript/Javascript/React and frontend technologies
• Familiarity with Rust
• Previous experience at companies with a strong focus on safety, security, or trust & safety

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available to the San Francisco Bay Area.

This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

The US base salary range for this full-time position is $248,000 to $310,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

As a Staff Engineer on the Safety Experience team, you'll be a technical leader who autonomously delivers real business impact on large, ambiguous projects. You'll design and build product features and systems that prevent harmful activities at scale while ensuring regulatory compliance. This role requires both deep technical expertise and the ability to be a force multiplier for your team: driving engineering excellence, making solid technical decisions, and remaining a top code contributor. You'll work cross-functionally to shape the technical direction of safety initiatives that protect hundreds of millions of Discord users. This role reports to the Engineering Manager of Safety Experience.

What You'll Be Doing

• Lead development of high-impact, user-facing safety products that deliver measurable results for Discord's users.
• Own complex, multi-milestone projects end-to-end, identifying optimal solutions, navigating ambiguity and making independent technical decisions.
• Design, build, and deploy robust production APIs, backend services, and data pipelines that enable safety features to scale efficiently.
• Collaborate cross-functionally with Product, Design, Policy, Data Science, ML, Legal, and Trust & Safety Operations to create solutions that are both impactful and lovable.
• Drive engineering excellence by mentoring others and guiding the team through architectural challenges to ensure long-term scalability.
• Respond rapidly to the ever-evolving abuse and compliance landscape with strategic thinking and swift execution.

What you should have

• 8+ years of relevant industry experience, with demonstrated ability to deliver high-quality, high-impact work on complex projects.
• Strong expertise in Python and back-end API frameworks (Flask, Django).
• Strong front-end development skills with JavaScript (React, TypeScript) for web and mobile platforms.
• Significant experience in the Safety or Anti-Abuse domain with deep understanding of trust and safety challenges at scale.
• Proven track record of owning large projects end-to-end with varying degrees of ambiguity, breaking down work into well-prioritized milestones with clear dependencies.
• Demonstrated ability to make independent technical decisions that balance short-term needs with long-term sustainability and scalability.
• Experience driving engineering excellence: setting quality standards, conducting thorough code reviews, and applying an adversarial mindset to identify security, performance, and scaling issues.
• Strong communication skills with ability to provide high-quality technical feedback, drive alignment across stakeholders, and facilitate productive debates that lead to clear decisions.
• Experience using metrics and dashboards (e.g., Datadog, Mode, Faros) to make data-driven decisions and monitor system health.
• Ability to be a force multiplier for your team by mentoring others, establishing best practices, and helping teammates grow their skills.
• Experience utilizing AI tools like Claude Code and Cursor to supercharge dev workflows

Bonus Points

• Familiarity with databases such as Cassandra, Postgres, or ScyllaDB.
• Experience with real-time streaming systems like Kafka or Pub-Sub.
• Track record of building and operating native mobile features on iOS and Android.
• Experience designing and implementing monitoring strategies and on-call/on-point processes for production systems.
• Knowledge of lower-level languages such as Go, Rust, or Elixir.

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available to the San Francisco Bay Area.

This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

The US base salary range for this full-time position is $248,000 to $310,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

The Safety Processing team is responsible for the systems that power Discord's ability to detect, review, and enforce against harmful content at scale. We build the infrastructure and decision systems that enable accurate, efficient, and fair content moderation across all of Discord. We're looking for a Senior Software Engineer who can handle complex, multi-milestone projects and deliver high-quality systems that protect millions of users daily.

As a Senior Engineer on Safety Processing, you'll take full ownership of projects from initial design through post-launch monitoring and iteration. You'll work on challenging problems at the intersection of automation, large-scale distributed systems, and content safety. You'll help build automated decision systems that scale our review capacity by 10x, develop enforcement infrastructure that handles millions of decisions per day, or architect systems that centralize and simplify safety signal processing. You'll collaborate closely with Trust & Safety operations, ML teams, Policy, and product partners to deliver solutions that make Discord safer while maintaining our commitment to user experience. You'll deliver lovable products while maintaining Discord's high quality bar, utilizing 80/20 thinking and a user-centric approach. You'll embody a growth mindset, diving into new code and technologies to deliver safety solutions that protect millions of users daily. This person reports to the Engineering Manager of Safety Processing.

This role offers the opportunity to work on systems that directly impact user safety, tackle novel technical challenges in content moderation at scale, and help shape the future of how Discord keeps communities safe.

What You'll Be Doing:

• Own complex safety infrastructure projects end-to-end, from initial design through post-launch monitoring and iteration
• Build and maintain critical systems for automated content review, enforcement, and safety signal processing at massive scale
• Apply an adversarial mindset to your work, thinking through security, abuse scenarios, edge cases, and scalability concerns to protect Discord's users
• Collaborate with Trust & Safety, ML, Policy, and product teams to understand requirements and deliver effective safety solutions
• Break down complex, multi-milestone projects into smaller work streams while managing stakeholders and dependencies across teams
• Debug and resolve issues within the team's codebase and adjacent systems, participating in on-call rotations
• Contribute to technical design discussions and documentation, writing RFCs
• Help establish best practices and maintain the team's quality bar through code reviews and mentorship

What You Should Have:

• 4+ years of professional software engineering experience with a focus on backend services and infrastructure
• Strong programming skills in Python
• Experience building and operating distributed systems and production services at scale
• Demonstrated ability to own projects end-to-end and deliver results on time
• Strong debugging skills and ability to navigate complex codebases
• Excellent collaboration skills and ability to work effectively with cross-functional partners
• Experience working in larger engineering organizations with multiple teams and stakeholders
• A quality-centered mindset with attention to the right details at every stage of development
• Demonstrated adversarial thinking - ability to anticipate misuse, edge cases, and system vulnerabilities
• Experience with distributed systems concepts and cloud platforms (GCP/AWS)
• Experience being in 24/7 on-call rotations
• Strong collaboration and communication skills

Bonus Points:

• Experience with content moderation, trust & safety, or related problem domains
• Experience with workflow automation or decision systems
• Experience with ML/LLM integration and prompt engineering
• Experience with observability tools, metrics, and monitoring systems at scale
• Experience with cloud platforms (GCP/AWS)
• A strong passion for Discord and making online communities safer

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available to the San Francisco Bay Area.

This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Discord is used by over 200 million people every month for many different reasons, but there's one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

The Safety Platform team is at the heart of keeping Discord safe for all users. We provide the infrastructure and services that enable scalable and reliable safety on Discord. We're looking for a Senior Software Engineer who is capable of handling ambiguous, complex, multi-milestone projects.

Our team developed Osprey, the open-source investigation and incident response tool that allows safety teams to understand what is happening on their platforms and take actions at scale. Osprey has since been open-sourced and donated to ROOST, reflecting our commitment to industry-wide safety improvements.

As a Senior Engineer on Safety Platform, you'll take full ownership of projects from identifying efficient solutions to gathering feedback and collaborating with cross-functional partners. You'll deliver lovable products while maintaining Discord's high quality bar, utilizing 80/20 thinking and a user-centric approach. You'll embody a growth mindset, diving into new code and technologies to deliver safety solutions that protect millions of users daily.

What You'll Be Doing

• Own complex safety platform projects end-to-end, from initial design through post-launch monitoring and iteration
• Build and maintain critical safety infrastructure
• Apply an adversarial mindset to your work, thinking through security, scaling, and abuse scenarios to protect Discord's users
• Collaborate with Trust & Safety, ML, and product teams to understand requirements and deliver effective safety solutions
• Debug and resolve issues within the team's codebase and adjacent systems, participating in on-call rotations
• Break down complex projects into smaller, prioritized work streams while managing stakeholders and dependencies
• Contribute to technical design discussions and documentation, writing RFCs when necessary
• Help establish best practices and maintain the team's quality bar through code reviews and mentorship

What you should have

• 5+ years of professional experience in a software development role, with a focus on backend services and infrastructure
• Strong programming skills in languages like Python, Rust, or TypeScript
• Experience building and operating production services at scale
• Demonstrated ability to own projects end-to-end and deliver results on time
• Experience with distributed systems concepts and cloud platforms (GCP/AWS)
• Strong debugging skills and ability to navigate complex codebases
• Experience with observability tools, metrics, and monitoring systems
• Excellent communication skills with ability to work effectively with cross-functional partners
• A quality-centered mindset with attention to the right details at every stage of development

Bonus Points

• A strong passion for Discord and gaming
• Experience tackling safety problems in collaboration with ML teams at large-scale social platforms

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available to the San Francisco Bay Area.

This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

The US base salary range for this full-time position is $196,000 to $245,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

The Safety Processing team builds the infrastructure and decision systems that enable accurate, efficient, and fair content moderation at scale. Keeping our users safe is foundational to everything we do.

The Enforce Squad is a newly formed squad within Safety Processing, responsible for the systems that translate safety decisions into real-world actions such as bans, warnings, content removal, and legally mandated reporting. These systems touch every user who violates policy and every piece of content that gets actioned. We're looking for a Senior Software Engineer who can take ownership of complex, critical infrastructure and help us stabilize, scale, and evolve Discord's enforcement systems.

What you will do:

• Own high impact projects within a complex distributed system from end-to-end that help Safety at Discord scale.
• Improve production services that process millions of enforcement decisions per day, including participating in the team's 24/7 on-call rotation.
• Apply an adversarial mindset to enforcement systems to anticipate abuse patterns, edge cases, and failure modes in systems that must be accurate, fair, and legally compliant.
• Partner with Trust & Safety, Policy, ML, Data Science, and Legal teams to deliver enforcement changes ranging from policy updates to compliance-critical pipeline improvements.
• Contribute to measurement foundations by working with Data Science to define and baseline enforcement metrics like recidivism rate, over-enforcement rate, and unintended churn.

What you should have:

• 4+ years of professional software engineering experience with a focus on backend services and infrastructure.
• Strong programming skills in Python
• Experience building and operating distributed systems and production services at scale ( use GCP, PostgreSQL, Redis, Pub/Sub, KKV, and gRPC).
• Demonstrated ability to own projects end-to-end and deliver results on time, including in ambiguous or transitional environments.
• Strong debugging skills and ability to navigate complex, multi-service codebases. Many of our systems have deep interdependencies.
• Demonstrated adversarial thinking. The ability to anticipate misuse, edge cases, and system vulnerabilities in systems that bad actors are actively trying to circumvent
• Experience being in 24/7 on-call rotations.
• Excellent collaboration and communication skills, including experience working across Trust & Safety, Policy, Legal, or Operations stakeholders.
• Using Gen AI products, like Claude Code, as part of your daily workflow.

Bonus Points:

• Experience with content moderation, trust & safety, enforcement infrastructure, or related problem domains.
• Familiarity with Rust
• Familiarity with legally mandated reporting pipelines or compliance-sensitive systems.
• Experience with workflow automation or decision systems, particularly handler-based or rules-driven enforcement architectures.
• Experience with observability tooling, defining SLOs, building dashboards, and instrumenting distributed systems with Datadog or similar.
• A strong passion for Discord and making online communities safer.

This position is US-based only. We are seeking candidates located in the Los Angeles area (Los Angeles, Orange, Riverside, San Bernardino, or Ventura Counties) or the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available to the San Francisco Bay Area.

This role requires either one week per month in a Los Angeles co-working space, or two days per week at our San Francisco Bay Area office.

The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

We are looking for inquisitive, well-rounded iOS engineers to join our Product engineering teams. Working closely with product managers, designers, and backend engineers, you’ll play an important role in enabling the newest technologies and experiences. You will build robust frameworks & features. You will empower both developers and Pinners alike. You’ll have the opportunity to find creative solutions to thought-provoking problems. Even better, because we covet the kind of courageous thinking that’s required in order for big bets and smart risks to pay off, you’ll be invited to create and drive new initiatives, seeing them from inception through to technical design, implementation, and release.

What you’ll do:

• Build out Pinner-facing frontend features in iOS to power the future of inspiration on Pinterest
• Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running A/B tests, to architecting and building solutions that can scale to support millions of users
• Partner with design, product, and backend teams to build end to end functionality
• Put on your Pinner hat to suggest new product ideas and features
• Employ automated testing to build features with a high degree of technical quality, taking responsibility for the components and features you develop
• Grow as an engineer by working with world-class peers on varied and high impact project
• Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches)
• Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks)

What we’re looking for:

• Deep understanding of iOS development and best practices in Objective C and/or Swift, e.g. Xcode, app states, memory management, etc
• 3+ years of industry iOS application development experience, building consumer or business facing products
• Experience in following best practices in writing reliable and maintainable code that may be used by many other engineers
• Ability to keep up-to-date with new technologies to understand what should be incorporated
• Strong collaboration and communication skills
• Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs.
• Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review).
• High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables.
• Bachelor’s degree in Computer Science, a related field, or equivalent experience.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-KK6

Pinterest's performance marketing engineering team owns the end-to-end systems that turn marketing dollars into measured user growth spanning attribution, bidding, budget optimization, and campaign management across major advertising platforms. This role is responsible for designing systems that scale across channels and adapt as privacy landscapes shift.

What you’ll do: 

• Lead the technical roadmap for the performance marketing platform, defining the highest-impact investments across attribution, bidding, budget optimization, and campaign management
• Drive hands-on engineering across ad platform integrations, event pipelines, and production systems that deploy and measure marketing spend
• Design and evolve the measurement stack — attribution models, conversion signal collection, incrementality methodology, and privacy-resilient approaches as platform signals degrade
• Develop systems that automate and optimize bidding strategies and campaign experimentation at scale
• Drive cross-team technical initiatives with ads platform, data warehouse, and mobile teams — authoring design documents and building alignment across engineering orgs
• Own system reliability and operational health for spend-critical systems where downtime or bugs have direct financial impact
• Collaborate with marketing, data science, and product partners to identify growth opportunities and turn them into engineered solutions
• Mentor and develop engineers on the team, establishing technical best practices and raising the bar on system design
• Use AI to accelerate your own work—across exploration, drafting, analysis, and synthesis—while maintaining strong judgment, rigorous validation, and accountability for outcomes

What we’re looking for:

• 7+ years of experience building and shipping backend systems, with hands-on experience supporting performance marketing
• Strong understanding of paid media platforms — Google Ads, Meta, TikTok, Snap, or similar — and the operational realities of integrating with their APIs at scale
• Deep understanding of attribution methodologies (last click, multi-touch, SKAN, probabilistic vs. deterministic), incrementality testing, and conversion optimization, with hands-on experience integrating mobile measurement partners (AppsFlyer, Adjust, Singular, or similar) across mobile clients and server-side APIs
• Experience with near real-time systems for bidding, budget optimization, and conversion event delivery — you understand the mechanics well enough to evolve existing systems and propose improvements
• Strong proficiency building and operating data pipelines and services using Python or Java/Scala, plus SQL; experience with modern big data ecosystems is a plus
• Strong systems design skills across distributed systems, event-driven architectures, and service-oriented backends
• Familiarity with ML infrastructure concepts and ability to build systems that support ML workloads
• Demonstrated ability to use AI to accelerate your workflow while maintaining high standards for verification, data integrity, and ownership of final outputs
• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience

Relocation Statement: 

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

 #LI-REMOTE

#LI-AG8

The Advertiser and Seller Experience team builds intelligent systems that help Pinterest advertisers and sellers move from insight to action. Our work spans advertiser-facing products such as Ads Manager as well as internal seller productivity tools that help sales teams identify opportunities, prepare customer conversations, troubleshoot campaign performance, and drive advertiser growth. As a Staff Machine Learning Engineer focused on Agentic AI & Recommendations, you will lead the ML strategy and execution for the intelligence layer behind these experiences. You will build recommendation systems, context foundations, and feedback loops that help AI agents understand advertiser and seller goals, surface the right next-best action, and learn from user response over time. This is a high-impact Staff IC role for someone who wants to combine deep recommendation systems expertise with modern agentic AI to shape how Pinterest advertisers and sellers work.

What you’ll do: 

• Lead the design and implementation of large-scale recommendation and decisioning systems that power proactive advertiser and seller guidance across Ads Manager, Pinterest Business Assistant, Pinnacle, and sales productivity workflows.
• Build ML foundations for a unified context layer and context agent that transforms campaign, account, performance, market, workflow, and interaction data into reusable signals for agentic experiences.
• Own recommendation initiatives end-to-end, from problem framing, label and feedback design, feature pipelines, model development, and offline evaluation through production deployment, experimentation, and monitoring.
• Develop evaluation and feedback loops that measure recommendation quality, user trust, action rates, business impact, and failure modes, then use those learnings to continuously improve models and agent behavior.
• Apply modern ML techniques such as retrieval and ranking, embeddings, personalization, multi-objective optimization, contextual decisioning, and response modeling to business-critical advertiser and seller workflows.
• Use AI to accelerate analysis, prototyping, documentation, and experimentation while applying strong judgment, testing, data validation, and review to ensure correctness, reliability, privacy, and customer trust.
• Mentor engineers and raise the technical bar for ML development, experimentation rigor, responsible AI usage, and production-quality agentic systems across the organization.
  
  

What we’re looking for:

• 7+ years of experience building and deploying large-scale ML systems in production (e.g., ads ranking, recommendation, Agentic AI, or search), with strong end-to-end ownership from problem scoping through evaluation and experimentation, and solid software engineering skills in at least one modern language (e.g., Python, Java) and large-scale data systems.
• Degree in Computer Science, Mathematics, or a related technical field, or equivalent experience.
• Strong end-to-end ML ownership, including problem scoping, data and label design, feature engineering, model training, production deployment, offline/online evaluation, experimentation, and monitoring.
• Deep understanding of recommendation system architectures such as candidate generation, retrieval, ranking, re-ranking, embeddings, vector search, multi-task learning, calibration, contextual bandits, or reinforcement learning.
• Proven Staff-level technical leadership as a hands-on IC, setting technical direction and driving multi-quarter ML and systems roadmaps, including aligning stakeholders on priorities, trade-offs, and execution plans.
• Excellent cross-functional communication and collaboration skills, building strong partnerships with product, data science, infra, and partner ML teams to clarify ambiguous problem spaces, co-create solutions, and drive consensus with senior stakeholders.
• Experience using AI coding assistants (e.g., Cursor, Claude Code) and LLM-powered productivity tools to accelerate development, experimentation, and data exploration, with a clear approach to validation, data protection, and critical review of AI-assisted work.
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement:

•  We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1 day per week and therefore needs to be in a commutable distance from one of the following offices [Seattle or Bay Area].

#LI-REMOTE

#LI-DM57

This is a software engineering role on a software engineering team. The team builds and operates the data platform: the infrastructure, abstractions, and SDKs that the rest of Marqeta's data and ML organization runs on. We are not writing pipelines–we are building the platform pipelines run on.

If you've spent your career building infrastructure that other engineers depend on; and you know the difference between “software engineering” and "data engineering", read on.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

Learn more about our Product and Engineering team.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

What you'd own

The lakehouse and the streaming ingestion that feeds it. Iceberg/Delta on S3, Spark/Glue processing, Kafka and CDC pipelines, the abstractions that let other teams land data, build pipelines, and publish datasets without inventing the patterns themselves. You’d help set the multi-year technical direction, design the golden paths, and ship the work — directly, with your hands on the code that matters.

How the team works

You’d report to the Director of Data Engineering and partner with a peer Manager whose scope is people leadership and operational delivery. You own technical direction, application architecture, and the engineering bar. You’ll work alongside other senior staff engineers across the broader data platform org, and partner with security, compliance, and the consumer teams who depend on what we ship.

What "hands-on" actually means here

Worth being specific, because “hands-on” means different things to different people:

• Yes: writing production code on the platform's hardest problems, owning the design and build of new abstractions end-to-end, leading design reviews, setting the engineering bar through the work itself.
• Sometimes: prototyping, deep diving on a tricky migration, pairing with engineers on tough problems.

What the work looks like

• Modernization. Building out the lakehouse — the patterns Marqeta will run on for years. New abstractions, new tooling, the paved road internal teams want to use.
• Live system work. Evolving and hardening the platform that's already in production. Reliability, performance, developer experience — improved without disrupting the teams who depend on it.
• Engineering excellence. Testing confidence, release velocity. On call, blameless postmortems.

What you bring

We care more about demonstrated work than years on paper, but the experience this role asks for typically takes around a decade to accumulate.

• A career building data platforms, not just pipelines. You can name the abstractions you've designed, the teams that adopted them, and the problems they solved. If most of your last several years has been writing transformations rather than building the system transformations run on, this isn't the right shape.
• Production depth in modern lakehouse work. Iceberg or Delta in production. Strong fluency in the surrounding stack: AWS data services (S3, Glue, EMR), Spark, Airflow, Kafka, IAM boundaries for multi-tenant data access. You don't need depth in all of it — you need real depth in the lakehouse and credible engagement with the rest.
• Mastery of Python in a production data-platform context, with credible depth in Go or Java. Idioms, ecosystem, performance characteristics, the parts that bite at scale. The ability to adopt the best tool for the job.
• A track record of evolving live infrastructure. Improving reliability, performance, and DX on systems that real teams depend on, sequenced so the work doesn't disrupt them.
• Ownership of major platform transitions. Build vs. buy, migration design, risk management, all the way through to delivery. You've led at least one of these end-to-end and can talk through what went right, what didn't, and what you'd do differently.
• Influence as a working skill. You build alignment across platform, security, and consumer teams. You write design docs and RFCs people actually read. You can hold a strong technical position and update on evidence.
• A history of growing other engineers — including peers at your level. The team gets stronger because you're on it.

Helpful, not required: payments or fintech context (PCI-DSS, SOX, SOC 2). CDC tooling experience (Debezium, Kafka Connect). Data governance tooling (DataHub, Amundsen, Collibra). Public technical writing or open-source contributions to data infrastructure.

Typical Process

• Application Submission
• Recruiter Video Call
• Coding Interview & Hiring Manager Interview
• Virtual "Onsite" consisting of four 45-60 min video calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: 200,500 - 250,600
• Premium: 210,200 - 262,800
• Premium Plus: 220,000 - 275,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

Pinterest is seeking a Staff Software Engineer, Capacity Engineering. The team is responsible for efficiently managing one of the largest-scale cloud-native infrastructures in the world. This role is highly impactful, as efficiency is an ongoing strategic priority for Pinterest. The role has direct visibility across Pinterest Engineering and with Engineering and company leadership. The team is looking for a candidate with a strong background in implementing performance and efficiency projects on large scale distributed systems.

What you’ll do

• Improve the efficiency of large scale shared environments like Kubernetes
• Improve the performance and efficiency of large scale distributed systems that drive Pinterest systems
• Build develop and mature profiling and optimization capabilities for Pinterest scale 
• Collaborate with Infrastructure Engineering and SRE teams in their mission to deliver highly available, resilient, secure and efficient foundations for Pinterest’s tech stack
• Leverage AI to scale the impact of yourself and the team, including:
  • Accelerate performance investigations (e.g. quickly distill logs/metrics/traces and prior learnings) while verifying findings through measurement and testing
  • Build tooling and agents that allow users to self-serve efficiency insights and recommendations
  • Iterate faster on optimization approaches and rollout plans, then validate impact with experiments and production guardrails
    
    

What we’re looking for:

• Bachelor’s degree in computer science, a related field or equivalent experience
• Deep understanding of infrastructure capacity and performance
• Experience leading efficiency initiatives at scale on Kubernetes or other large scale shared infrastructure
• Strong technical and performance engineering skills to collaborate with stakeholders on complex and ambiguous technical challenges
• Experience building and managing highly available distributed applications at scale
• Proficiency in software development languages such as Java, Python and C++
• Excellent skills in communicating complex technical issues
• Experience with AWS or similar cloud environments
• Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs
• Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review)
• High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables
• Bonus points for the following:
  • Hands-on experience with large, cloud-native multi-tenant platforms at Internet scale

In-Office Requirement Statement: 

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. 
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. 

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-JT1

Role Summary: 

The Director, Assistant General Counsel, Corporate & Securities will be a key member of Pinterest’s Legal team, reporting into the VP & Deputy General Counsel, Corporate, Commercial and Marketing. 

You will manage a small but high-performing team and be responsible for advising on U.S. securities law compliance, SEC reporting and disclosure matters, corporate transactions (including M&A), corporate governance, subsidiary management, treasury-related matters, sustainability-related initiatives and disclosures, and equity administration compliance. This role partners closely with Finance, Investor Relations, Accounting, Corporate Development, People/Total Rewards, Equity, Internal Audit, and the Board of Directors.

What you’ll do:

• Lead U.S. securities law compliance and public company disclosure, including drafting/reviewing Forms 10-K, 10-Q, 8-K, proxy statements, registration statements, and Section 16 filings.
• Advise on disclosure strategy and content, including materiality, risk factor development, forward-looking statements, and consistency across SEC filings, earnings materials, and other external communications.
• Partner with Finance and Investor Relations to run the earnings-cycle process and ensure alignment across scripts/talking points, Q&A, investor decks, and supporting disclosure back-up.
• Support and help drive disclosure controls and procedures, including process improvements and cross-functional coordination.
• Lead on annual meeting and proxy matters, including disclosure drafting and shareholder proposal process, support using AI tools for greater efficiency, and stakeholder engagement in coordination with relevant teams.
• Own and continuously improve insider trading compliance, including policies, training, trading windows, and Rule 10b5-1 administration, incorporating automation and self-service AI tools.
• Provide legal support for capital markets activities, including share repurchase programs, debt matters, and related disclosure considerations.
• Provide treasury-related legal support, including advising on credit facilities and overseeing bank account governance.
• Lead M&A matters across the deal lifecycle, including integration, and support corporate development projects.
• Advise on corporate governance matters, including governance best practices and evolving regulatory and market expectations.
• Support the Board and committee lifecycle (agendas, materials, resolutions, minutes, action tracking) and maintain strong governance documentation and processes.
• Lead global subsidiary governance and entity management, including formations, dissolutions, reorganizations, and ongoing entity maintenance and compliance obligations, incorporating enhanced tracking and monitoring tools.
• Provide legal support for equity compensation programs and administration, including plan documentation, securities-law compliance and governance approvals.
• Provide legal guidance on sustainability-related disclosures and public statements, including reporting readiness and Board/committee oversight documentation.
• Provide leadership and people management for a small team (including coaching, workload prioritization, process standardization, and cross-functional stakeholder management).
• Champion inclusion and belonging within L&BA and across partner teams; foster a culture of collaboration, feedback, and continuous learning.
  
  

What we’re looking for:

• J.D. from an accredited law school and active bar membership in good standing (U.S.).
• 12+ years of relevant experience in a leading law firm and/or in-house legal department, with substantial corporate and securities experience supporting a public company.
• Exceptional working knowledge of U.S. securities laws, SEC reporting, corporate governance, and public company compliance practices (including disclosure controls and procedures).
• Experience supporting M&A and capital markets transactions in a public company environment.
• Experience with equity program support at scale (global equity administration, insider trading compliance, Section 16 processes).
• Excellent drafting, editing, and communication skills; strong judgment and ability to communicate clearly with legal and non-legal stakeholders. 
• Demonstrated ability to lead complex, cross-functional workstreams and manage multiple priorities under deadline.
• Serve as a trusted, business-forward advisor to C-suite executives and other senior leaders.
• Demonstrated people leadership experience, including managing and mentoring a small team, setting clear priorities and expectations, and building scalable, high-performing legal support models.
• Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs.

Relocation Statement: 

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  

In-Office Requirement Statement: 

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country, with a preference to Pacific Time Zone locations (San Francisco, Seattle, Los Angeles).

#LI-REMOTE

#LI-MB2

As Manager, Revenue Operations and Order Management, you will lead a team that oversees the regional end to end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service. You’ll build strong partnerships with cross‑functional teams to scale processes that drive revenue through flawless order execution and support growth opportunities. Focus areas include policy and data integrity, SLA‑driven case/queue management, and continuous improvement across workflows, tools, and vendor/outsourced operations.  

What you’ll do:

• Identify and champion automation and AI/ML opportunities to reduce manual effort and improve accuracy across the order lifecycle.
• Partner with Sales Strategy, Revenue Operations, and Sales to improve order experience and policy clarity, while driving prioritized process and automation enhancements that boost efficiency, quality, and compliance.
• Drive data-driven accountability and strategic insights by developing, monitoring, and analyzing key operational metrics to identify performance trends, optimize processes, and enable informed decision-making across cross-functional teams.
• Lead change management efforts for system implementations, process redesigns, and organizational transitions.
• Define and execute the long-term vision and roadmap for Order Management and Quote-to-Cash operations, aligning with broader Finance and Go-to-Market strategy.
• Own the end-to-end order lifecycle, delivering accurate and timely orders.
• Lead, mentor, and develop a high-performing, globally distributed team with clear goals, regular coaching/reviews, and a culture of accountability and excellence.
• Design and run case and queue management to consistently meet or exceed SLAs and customer expectations.
• Serve as the point of escalation for complex orders, exceptions, and policy approvals; drive root-cause fixes to prevent recurrence.
• Establish and maintain SOPs, playbooks, and training; ensure compliance with accounting policy, revenue recognition readiness, and internal controls.
• Standardize reporting to measure team performance and inform decisions; evaluate and share key insights regularly with executive leadership.
• Scale operations to support business growth, including global expansion, new product launches, and evolving monetization models.

What we’re looking for:

• Bachelor's degree in a relevant field such as Accounting, Finance, related field or equivalent experience.
• Minimum of 5 years of experience in revenue operations or similar team at a global organization, with a minimum of 2 years in leadership.
• Extensive experience in Order Processing and Quote-to-Cash operations. Preferably with experience in internet advertising.
• Deep knowledge of Order Management and Quote-to-Cash systems and workflows, including CPQ, pricing, order orchestration, and revenue recognition, supported by ERP/CRM platforms and reporting tools.
• A demonstrable background in global people management that is aligned with our mission and core values.
• Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis.
• Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner.
• Our PinFlex future of work philosophy for this role in our Accounting organization requires this role to visit a Pinterest office for collaboration up to 2 times per month.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration ~2 times/month.

#LI-REMOTE

#LI-AAR

As Marqeta’s Senior Account Executive based in the UK, you will lead the expansion and scaling of our most impactful partnerships across larger Fintech, Financial Institution, banking, and embedded finance businesses. This highly strategic role requires a critical, pre-existing understanding of the entire payments ecosystem, particularly the issuing side, to successfully navigate complex business and technical engagements.

The European Sales team at Marqeta is looking to expand our sales footprint in Europe to focus on some of the largest and most impactful commercial opportunities in Marqeta’s evolving business. 

The customers in focus include all traditional and digital banking organisations, as well as large scale fintechs, fintech innovators and companies who are looking to take control of and expand their card programme offerings to their customer base - essentially those looking for solutions to launch, scale and continuously evolve their banking products and services.

This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

• Cultivating and managing relationships with executives and entrepreneurs seeking to innovate and disrupt B2B & consumer payments;
• Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers;
• Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.

Key to this role is an ability to deeply understand and articulate Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

NOTE: This role offers hybrid flexibility. Candidates within commuting distance of our London (Holborn) office are expected in the office two days per week. For those based elsewhere in the UK, the position is fully remote.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You’ll Have

Marqeta’s Senior Account Executive role focuses on generating and closing significant new opportunities whilst playing a strategic role in setting the vision for the business:

• Qualify leads and prioritise customer opportunities: Serve as the primary point of contact for enterprise and strategic level prospects by identifying their needs and requirements, responding to requests for information, and vetting them against our current and future product offering.
• Run a Complex Sales Process: Independently manage highly strategic customer opportunities through the full sales process, from initial engagement and complex pricing discussions through to final contract negotiations. You will also be responsible for partnering with your team to grow existing accounts and managing opportunities across various stages in Salesforce.
• Contracting Leadership: Take ownership of guiding both inbound and outbound opportunities through the contracting process, working seamlessly with our Legal team on negotiation and execution.
• Leverage Technical Expertise: Utilise your existing, deep understanding of Marqeta’s technical capabilities, unique features and customer benefits to speak with confidence, knowledge, and credibility about the value we bring to customers and prospects.
• Sell the Partnership Vision: Lead the development of proposals and expert responses to RFIs/RFPs in collaboration with internal subject matter experts (SMEs), articulating what makes Marqeta’s platform and service offering exceptional and differentiated.

Who You Are

• Minimum of 10+ years of sales experience, ideally within payments, Fintech, or complex B2B technology.
• Mandatory Payments Expertise: A critical, demonstrable understanding of the payments ecosystem is essential for success in this role. We require candidates to possess deep payments and card experience, and no applicants without this background will be considered. Bonus points for comprehensive knowledge of the issuer-processing ecosystem.
• Comfort with the unknown. We’re building a world-class platform but must manage the expectations of both internal and external stakeholders. Our product roadmap is also constantly changing to reflect evolving strategy and the competing needs of our customers.
• Proven familiarity and ease with the fintech ecosystem, B2B technology applications, and how technology platforms serve customer businesses. You will need to understand the basics of how SaaS and platform technology companies work, and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.
• Financial Acumen. The payments business and calibre of customer relationships necessitate complex deal structures. We’re looking for an individual who is comfortable and capable of evaluating and modelling customer proposals and resulting contract financial models.
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and entrepreneurs.
• Ability to prioritise, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Strong problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Great To Have But Not Required

• Strong experience selling in the issuer-processing space.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

 As a Production Support Engineer II at Marqeta, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. 

You will serve as the first line of contact for our customers, adeptly handling and resolving complex technical issues while translating technical jargon into user-friendly language. Your broad knowledge base across various technologies will be instrumental in addressing a wide range of problems. In addition, you will collaborate with our Engineering teams to manage software updates and bug fixes. 

Your role will also involve becoming an expert in all areas of Marqeta's products and services and ensuring that our customers can fully utilise our offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team.

This role can be performed remotely within the UK or from our London, Holborn office. We’d love for you to join us!

The Impact You’ll Have

• Become a Marqeta product expert
• Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
• Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
• Work cross-functionally to resolve issues and provide customer care
• Provide on-call support for rotations and escalations
• Assist in monitoring production transaction volume, functionality, capacity, and performance
• Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
• Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve

  Who You Are

• 2-3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers, preferably experience in the card payments industry
• Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders
• Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision
• Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc)
• Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.)
• Comfortable working within a Linux environment
• Intermediate SQL knowledge (relational database experience preferred)
• Scriptwriting - Python, Ruby, Shell, etc
• Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic
• The ability and desire to learn new technologies and tools
• Experience in payments and/or accounting systems
• Experience working at a high-growth company

Recruiter For This Role

• Louise Devlin

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Test
• Virtual “Onsite” to meet the team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

As Marqeta’s Key Account Executive in the UK, you will be passionate about scaling the success of our business in Europe. This exciting role is ideal for individuals seeking to go deep in all aspects of complex business and technical engagements and will span multiple areas of development:

(1) Cultivating and managing relationships with executives seeking to innovate and disrupt B2B & consumer payments;

(2) Working closely with internal stakeholders in Product, Legal, Compliance and Delivery to define solutions that will empower our customers; and

(3) Originating new customer opportunities, responding to inbound opportunities, and shepherding deals from opening through to contract and closing stage.  

The team at Marqeta focuses on the largest and most impactful commercial opportunities in Marqeta’s evolving business. These customers include established brands, fintech innovators and labour / retail marketplaces, all looking for solutions to launch, scale and continuously evolve their financial products and services.  Key to this role is an ability to understand Marqeta's technology and how it brings value to the market, expertly communicate its benefits, and win the trust of the key stakeholders across revenue growth, product and technology teams of our potential partners.

We're looking for a self-motivated, experienced solution seller, who is eager to further deepen their knowledge of embedded finance and possesses the business judgment and sales acumen to vet opportunities and close deals. In this role you will spend the first 3 months learning the ins and outs of Marqeta and our customers and our programme management capabilities, supporting Team Leads on strategic projects, and building a sales pipeline. Additionally, you will need to understand the process of selling a complex platform technology and be able to communicate technical and product benefits to both sophisticated and unsophisticated buyers.

NOTE: This role offers hybrid flexibility. Candidates within commuting distance of our London (Holborn) office are expected in the office two days per week. For those based elsewhere in the UK, the position is fully remote.

The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us!

The Impact You'll Have

This role is about generating and closing new opportunities while playing a key role supporting the Sales Director in setting the strategic vision for the business - here are a few key expectations:

• Closing and launching enterprise customers: Work alongside the team Director in identifying, closing and onboarding new customers. Manage the back end of the process including Salesforce rigour and reporting, financial modeling, and garnering internal approvals. 
• Qualify leads and prioritize the right opportunities: Serve as the primary point of contact for prospects by identifying their needs and requirements, responding to requests for information and proposals, and vetting them against our current and future product offering.
• Run a Sales Process end to end: Manage real customer opportunities through a sales process, from initial engagement to scoping to final contract negotiations. At any given time, you will be responsible for partnering with the team to grow and renew existing accounts and working opportunities in various stages of that process in Salesforce.
• Contracting: Work with our Legal team as required to shepherd opportunities through the contracting process, including negotiation and execution.
• Know the Tech: Quickly get up to speed on Marqeta's technical and programme management capabilities, the unique features and customer benefits our platform offers and how to speak with confidence, knowledge and credibility about what we bring to our customers and prospects.
• Sell the partnership vision: Work with internal SMEs to identify and develop solutions for prospects who are trying to understand what makes Marqeta’s platform and service offering so exceptional and differentiated.

Who You Are

• 10+ years of experience in sales and/or strategic business development roles; payments, investment banking and strategic consulting backgrounds preferred but not required. Bachelor’s Degree or comparable experience required.
• Deep understanding of the payments ecosystem and card issuing is crucial, with bonus points for having worked in a regulated programme manager offering full stack solutions to customers.
• Strong familiarity and ease with the fintech ecosystem, B2B technology applications and how technology platforms serve customer businesses.
• Financial Acumen. The payments business and caliber of customer relationships necessitates complex deal structures and financial modelling. We’re looking for an individual who is comfortable and capable of evaluating and modeling customer proposals and resulting contract financial models. 
• Confidence in serving as the face of Marqeta for prospective customers and partners who may comprise C-suite executives and senior leadership members.
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules.
• Exceptional problem-solving skills with the ability to work cross-functionally to deliver on the customer’s needs.
• Superior communication skills (interpersonal, verbal, email, and presentation) with the ability to successfully orchestrate the sales process by managing the time and resources of the team and specialist partners.
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently.

Recruiter for this role

• Lou Devlin - Linkedin Profile (no agencies please!)

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Presentation Round to team
• Offer!

Compensation and Benefits

• Premium Private Medical and Dental coverage
• Generous time off program with additional “Floating Holiday days”
• Retirement savings program with company contribution
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Monthly stipend to support our remote work model
• Annual development stipend to support our people's growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave
• Wellbeing programs i.e. Modern Health, HealthKick and much more…

Regional Supply Manager (Eastern) (Central)

Position: Regional Supply Manager
Reports to: Senior Manager of Supply Management
Location: In Market

Travel: Extensive Travel Required (50%)

Overview: The Regional Supply Manager will oversee supply chain operations across the network and work as a team to service the fleet.  These roles will own supply oversight of produce channels, grocery channel management, services and smallwares channels in order to ensure efficient logistics, product supply, distribution operations and purchasing operations within their respective regions.

Responsibilities:

Execute Current Business Plan:

• Manage cost structures, aligning cost of goods sold with company financial targets.

• Achieve cost savings targets through strategic initiatives.

• Enhance operator service metrics, including on-time delivery, order accuracy, and full specifications compliance.

• Use data to track and implement performance dashboards, leading metrics and KPI and report supply chain performance.

• Plan & Execute Logistics, Product Supply, Distribution Services and Purchasing Operations business processes toward intended outcomes.

• Plan & Execute risk management programs as needed.

Develop Future Business Plans:

• Execute comprehensive supply management plans for the for (3 Year NPV) 36 periods forward including SG’s financial plan for the coming year.

• Develop robust business cases with three-year projections ensuring positive Net Present Value (NPV) and key stakeholder engagement across the organization.

• Leverage data analytics to forecast demand and optimize supply strategies in conjunction with supply chain peers and internal + external stakeholders,

Regional Logistics Management:

• Optimize transportation and distribution within the region working collaboratively with farmers, suppliers, distributors and operators using logistics and transportation management techniques and relationships..

• Coordinate supplier allocations and transportation mode selection through data-driven decision making.

• Oversee the execution of regional supply chain systems in real-time.

Product Supply Coordination:

• Manage regional inventory levels using inventory visibility software to support promotions, tests, and product transitions.

• Direct regional trading partners on phase-in and phase-out processes.

• Monitor regional supply chains for compliance with inventory management directives through predictive analytics.

Distribution Operations Oversight:

• Ensure third-party distributors meet on-time, case-fill, and perfect order compliance.

• Maintain competitive pricing and foster cooperative relationships between regional distribution centers and stores through performance metrics and regular reviews and relationship management.

• Oversee last-mile delivery operations within the region.

Stakeholder Coordination:

• Work closely with regional farmers, suppliers, distributors, and internal teams to align schedules and data creating integrated communication platforms.

• Manage regional purchasing operations to ensure high-quality data integrity through regular audits and data validation.

• Support regional culinary and marketing initiatives with efficient supply chain solutions using advanced procurement analytics.

Qualifications:

• Technical Expertise:

  • Experience in regional supply chain management, logistics, and distribution operations with proficiency in advanced logistics and inventory management systems.

  • Strong analytical skills with expertise in transportation and inventory management technologies.

  • Working knowledge of procurement processes and regional supply chain dynamics with a focus on data-driven decision making.

• Sustainability Focus:

  • Commitment to promoting sustainability in regional supply chain practices with experience in implementing sustainable logistics and procurement strategies.

  • Knowledge of regenerative agriculture; animal welfare standards; Greenhouse Emissions Scope 1, 2 & 3,; Foodservice Traceability Systems and waste systems are beneficial

• Leadership and Communication:

  • Strong leadership skills with experience influencing success in regional teams and partnerships.

  • Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.

• Strategic and Analytical Thinking:

  • Ability to develop and implement strategic regional supply chain initiatives.

  • Strong problem-solving skills and the ability to think analytically and strategically.

Key Metrics:

• Role-Specific Key Metrics:

  • Regional logistics cost optimization and efficiency.

  • Regional inventory level management and compliance.

  • Regional distribution operations performance (on-time, case-fill, perfect order).

  • Regional purchasing operations efficiency and data integrity.

• Macro Key Metrics:

  • Safety:

    • Ensure 100% adherence to food safety regulations and protocols in the region through regular audits and continuous improvement.

    • Implement proactive personnel safety programs and training within regional supply chain operations.

    • Promote public safety by ensuring regional products meet all safety standards from distribution centers to stores.

  • Service:

    • Achieve a 98% service level agreement (SLA) adherence rate with regional partners.

    • Ensure seamless coordination with regional third-party distributors to meet service expectations.

  • Cost:

    • Align regional product and service costs with company affordability targets, achieving a minimum of 5% annual cost savings.

    • Maintain cost-effectiveness in regional logistics and procurement operations.

  • Quality:

    • Implement and sustain six-sigma processes to achieve a zero-defect rate in regional supply chain operations.

    • Ensure business processes are consistently repeatable with minimal variation within the region.

  • Growth:

    • Ensure sustainable sourcing practices for regional products.

    • Reduce environmental impact by achieving a 10% reduction in greenhouse gas emissions annually in the region.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions

• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

What Makes You Stand Out

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations is a plus

Minimum Requirements

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

What Perks You’ll Get

• Competitive base salary + 20% bonus potential
• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions

• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

What Makes You Stand Out

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations is a plus

Minimum Requirements

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

What Perks You’ll Get

• Competitive base salary + 20% bonus potential
• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

Intro:

The IT Employee Experience org is hiring a Staff Product Owner to own our Collaboration & Productivity portfolio — the core tools 9,000+ Pinterest employees rely on every day. You'll define the strategy, drive the roadmap, partner with IT Systems Engineering on execution and shape how AI evolves the digital workplace experience for our global workforce.

What you’ll do:

• Own the product strategy, roadmap, prioritization and adoption for the Collaboration & Productivity portfolio .
• Partner with IT Systems Engineering on execution, platform-wide decisions, cross-app integrations and operational efficiency across product, engineering and support.
• Engage stakeholders across business verticals — from individual contributors to VP and executive sponsors — to surface problems, design solutions and deliver outcomes against defined success criteria.
• Define and report on KPIs that measure portfolio health, adoption and business impact — using them to inform investment trade-offs and roadmap decisions.
• Lead SaaS vendor relationships and contract renewals to drive accountability, value and total cost of ownership.
• Use AI to accelerate your own work (drafting, synthesis, analysis, automation), while applying judgment and verification to ensure quality.
• Identify, evaluate and operationalize AI use cases across the portfolio — applying judgment on where AI fits, validating outputs and maintaining human accountability for final decisions.

What we’re looking for:

• 7+ years of product management experience for enterprise Collaboration & Productivity applications (e.g. Google Workspace, Slack, Jira, Confluence) at a global organization.
• Experience operating at both the strategic level (vision, roadmaps, KPIs, change management) and the tactical level (data analysis, problem-solving, hands-on execution).
• Strong technical-business fluency, with experience building cross-functional relationships across engineering, IT and business teams to define and deliver on shared objectives.
• Hands-on use of AI to improve speed and quality in real business workflows, with critical evaluation of AI-assisted work (testing, source-checking, data validation) and the integrity to protect sensitive data, avoid over-reliance and remain accountable for final decisions and deliverables.
• Excellent communicator across technical and non-technical audiences, including VP- and executive-level stakeholders — able to simplify complexity, navigate ambiguity and build a compelling narrative.
• Outcome orientation: experience translating business needs into technology solutions (gap analyses, current/future-state processes) and delivering measurable impact on business KPIs.
• Track record of working autonomously and influencing without authority — proactive on communication and prioritization, shaping decisions across teams, mentoring peers and raising the bar for product work around you.
• Bachelor's degree in a relevant field such as Computer Science, Information Systems, Business or equivalent experience.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-JD3

The Team: 

Pinterest Technical Program Managers are proactive owners with technical expertise. They are aligned to the highest level company priorities to support successful delivery of programs within their teams. The Platform T/PgM Team is responsible for overall program governance in Infrastructure, Infra Finance, Data Engineering and Security, as well as Compliance and managing our cloud budget.

What you’ll do: 

• As a Staff Technical Program Manager focusing on cross-engineering special projects, you will identify, scope, champion, and land key strategic projects important to advancing Pinterest’s platform and underpinning. 
• Lead Strategic ML/AI Platform Programs — Identify, scope, champion, and deliver high-impact, cross-engineering initiatives critical to advancing Pinterest's ML/AI Platform, GenAI infrastructure, and Agent Platform; owning outcomes from ambiguous opportunity through measurable execution.
• Operate with an AI-First Execution Mindset — Use GenAI as the default operating model for program execution; producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows (e.g., intake triage, status synthesis, risk and dependency tracking, action/decision extraction), and synthesizing signals to proactively surface risks, tradeoffs, and escalation paths.
• Prototype AI-Augmented Tools & Workflows — Leverage AI coding assistants to build lightweight solutions that improve decision-making and reduce friction — including dashboards, data analysis, process helpers, and internal tooling; using a "vibe coding" approach to move fast and validate value early.
• Apply Safety-by-Design AI Governance — Follow Pinterest's AI guidance for risk, governance, and compliance; appropriately handling sensitive data, validating AI-generated outputs, documenting assumptions and limitations, and ensuring AI-assisted workflows meet applicable policy and safety expectations before broad adoption.
• Drive Complex Technical Decisions Across Teams — Partner closely with technical domain owners across MLP, Agent Platform (Helix), Core Infra, and Ads to proactively identify, frame, and resolve complex cross-team technical decisions; sequencing risky elements to fail fast and reduce downstream program exposure.
• Translate Strategy into Execution — Convert strategic platform priorities into structured, milestone-driven execution plans; operating at both breadth (big picture vision) and depth (driving granular details with engineering teams) to ensure nothing falls through the cracks.
• Shape Planning & Influence Roadmaps — Serve as a thought leader to cross-functional stakeholders during annual and quarterly planning cycles; influencing product and platform roadmap decisions with data-informed perspectives and a deep understanding of organizational priorities and technical tradeoffs.
• Build Scalable Processes & Best Practices — Define, institutionalize, and continuously improve program management processes, frameworks, and tooling; elevating organizational execution capability and enabling teams to operate with greater agility, consistency, and efficiency at scale.
• Drive Cross-Functional Alignment & Communication — Build transparent, adaptive communication channels across Engineering, ML Research, Data Science, Product, Security, and Legal; ensuring stakeholders at all levels; from ICs to executives, have timely, accurate visibility into priorities, status, risks, and decisions.
• Own Program Outcomes End-to-End — Take full accountability for the success of high-impact programs, ensuring measurable delivery through rigorous planning, proactive risk mitigation, and relentless follow-through; representing program interests at the highest levels of the organization.

What we’re looking for:

• Experienced Technical Program Manager — 8+ years of TPM or related experience, with a Bachelor's degree in Computer Science or equivalent. With a proven track record of leading and delivering complex, multi-year initiatives spanning multiple engineering teams and organizations.
• AI-First Execution Mindset — Demonstrated ability to use GenAI to meaningfully accelerate program planning, operations, and stakeholder communication; starting from AI-generated drafts and applying strong judgment to validate, refine, and drive decisions rather than defaulting to manual, high-toil approaches.
• Workflow Design & AI Fluency — Experience turning repeatable program work into durable, low-toil mechanisms; including strong prompting, vibe coding lightweight scripts and tools, building dashboards, and leveraging agents to improve decision-making and operational throughput.
• Safety-by-Design AI Governance — Comfortable operating within AI governance expectations, including risk assessment, sensitive data handling, model output validation, and auditability, and proactively identifying where AI use is not appropriate or requires additional controls.
• ML/AI & Systems Domain Knowledge — Working understanding of Machine Learning, GenAI, LLM serving and inference, AI Agent architectures, DevOps, and systems engineering principles; sufficient to engage credibly with technical teams, drive meaningful tradeoffs, and identify cross-system risks.
• Strategic Vision & Entrepreneurial Leadership — Strong ability to analyze organizational context, anticipate future scenarios, and shape program roadmaps aligned to company-level strategy and OKRs, with an entrepreneurial spirit that thrives in ambiguity and builds programs from the ground up.
• Executive Influence & Thought Leadership — Demonstrated success influencing senior and executive leadership, representing program interests at the highest levels, providing well-reasoned input to critical decisions, and building trusted relationships across disciplines and organizations without relying on formal authority.
• Analytical Problem-Solving & Risk Mitigation — Strong analytical and decision-making skills with a track record of using data, innovative approaches, and structured frameworks to navigate complexity, resolve ambiguity, and mitigate program risks proactively.
• Operational Excellence at Scale — Demonstrated experience creating and driving efficient, scalable processes and best practices that increase organizational agility, with a focus on institutionalizing repeatable mechanisms that outlast individual programs and enable teams to execute with greater consistency.
• Exceptional Communication & Collaboration — Outstanding written, verbal, and interpersonal communication skills;  able to distill nuanced, technical concepts for diverse audiences, build consensus across competing perspectives, and foster an inclusive, collaborative environment that reflects Pinterest's commitment to diversity and belonging.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. 
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 
  
  

#LI-REMOTE

#LI-JD3

At Marqeta, we're on a mission to revolutionize the way money moves. As pioneers in the field of embedded finance, we're tapping into a market opportunity that's worth trillions. Our card issuing platform offers unparalleled flexibility and control, enabling companies to issue cards, authorize transactions, and manage payment operations in real time. We power some of the most renowned brands in the new economy, including Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart. Today, nearly 8 out of 10 Americans use a product powered by Marqeta every week. 

As Marqeta’s Director, Go-To-Market Strategy & Operations, you will be responsible for helping define the strategy and operations of a best-in-class sales force, as well as driving reporting and insights for the GTM sales organization. In this role, you will partner with Sales executive leadership to turn data into actionable insights and lead internal sales processes and operational activities to maximise sales productivity. You will cover core areas, including reporting on sales performance and trends, working cross-functionally on initiatives to increase sales efficiency, and driving annual strategic planning. Additionally, you will have strong project management skills as you land key objectives for the company.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Support sales leadership to drive expected weekly cadence for forecasting, pipeline generation, pipeline progression and closing deals
• Optimize GTM strategy including core sales processes and productivity drivers, infrastructure and automation, regional performance
• Continually optimize our sales funnel through data, systems, strategy and process - including the sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
• Drive & support planning efforts covering sales strategy, quota setting, team structure & resourcing and account assignments
• Provide analytical thought leadership, creating meaningful business insights, implementing strategic operational priorities and developing and allocating key performance metrics
• Lead annual planning activities, including revenue growth projections and headcount planning
• Develop and deliver presentations to senior leaders and executives
• Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning

Who You Are

• 10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
• Outstanding problem-solving and analytical skills, including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations to an executive-level audience
• Track record in excellent process design and documentation, ideally including onboarding process optimization in regulated payments organizations 
• Experience successfully managing large-scale complex projects/programs
• Ability to not only think strategically,  but also follow through in execution and operations
• Strong written and verbal communication skills, with an attention to detail
• A proven ability to develop tactical initiatives that improve sales productivity and performance. 
• Self-starter who can operate independently with minimal supervision

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $187,000 - $233,800
• Premium: $202,400 - $253,000
• Premium Plus: $220,000 - $275,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

At Marqeta, we're on a mission to revolutionize the way money moves. As pioneers in the field of embedded finance, we're tapping into a market opportunity that's worth trillions. Our card issuing platform offers unparalleled flexibility and control, enabling companies to issue cards, authorize transactions, and manage payment operations in real time. We power some of the most renowned brands in the new economy, including Block, Cash App, Affirm, Instacart, Doordash, Uber, and Walmart. Today, nearly 8 out of 10 Americans use a product powered by Marqeta every week. 

As Marqeta’s Director, GTM Operations you will be responsible for establishing and executing a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment. In this role, you will be responsible for managing the sales incentive compensation design and executing the sales compensation program; overseeing the selection, implementation and ongoing maintenance of tools and technologies to support GTM and revenue operations; managing opex and headcount budgeting & tracking processes, and driving operational rigor and excellence across the GTM organization. As a change agent for the organization, you will rely on data-driven insights and rigorous process assessment to drive operational efficiency within the GTM org.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross functional alignment
• Lead the AI transformation for the RevOps function and go-to-market workflows, championing the change for the RevOps and GTM teams
• Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports
• Refine and standardize processes, policies, and workflows to scale working with GTM leadership and functional stakeholders
• Drive continual assessment of existing sales processes to deliver operational excellence through iterative improvements
• Be accountable for the end-to-end operational infrastructure, overseeing the selection and implementation of tools and technologies to support GTM and revenue operations, including CRM systems (Salesforce) and related sales tools (Gong, Loopio, SPIFF etc.)
• Drive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities
• Oversee incentive compensation design, working with executive leaders to understand strategic business objectives, assessing the success of current incentives, proposing new incentive designs, securing final decisions and approvals, and communicating new incentives to leaders and employees
• Manage regular opex and headcount budget/actuals tracking for the GTM department, driving annual planning process in alignment with corporate planning goals and timelines
• Collaborate closely with peers to establish best practices, foster knowledge sharing, and promote skills development across the GTM Operations organization
• Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning

Who You Are

• 10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
• Strong operational mindset; skilled at building processes to scale
• Salesforce expertise
• Change agent challenging the status quo and setting new strategic & operational direction based on fact-based, data-driven analysis
• Ability to frame a business problem, analyze options and provide recommendations based on data-driven analysis 
• Experience researching, developing and deploying sales tools, technologies and automation solutions/strategies in the field
• Knowledge of typical comp plan structures in enterprise software (quotas, accelerators, pay mix, and on-target earnings)
• Deep subject matter expertise and business process knowledge across territory management, sales account coverage, sales crediting and compensation
• Outstanding problem solving and analytical skills including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
• Ability to think strategically but follow through in execution and operations
• Ability to drive detailed analysis, but also synthesize findings into executive level communications.
• Capable of managing a team responsible for supporting $1B+ of revenue.
• Proven track record of success in providing strategic guidance and operational oversight in Sales Operations within a fin-tech sales environment.
• A proven ability to develop tactical initiatives that improve sales productivity and performance
• Heavily results driven and able to operate independently with minimum supervision.

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $187,000 - $233,800
• Premium: $202,400 - $253,000
• Premium Plus: $220,000 - $275,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

Position Details

• This is a staffing agency position. The selected candidate will be employed by TCWGlobal. 

• This compensation for this position is anticipated to be $55.00 - $65.00 per hour. 

• This assignment is anticipated to last approximately 6 months, with the possibility of an additional period as determined by Marqeta.

This assignment is remote.

As a Junior Account Manager assigned to Marqeta, you will collaborate closely with multiple teams across the organization to support marketing efforts. 

What you'll do 

• Supporting the strategic efforts of the POD leader in managing key business accounts. 
• Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
• Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
• Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
• Supporting day-to-day customer management processes.

What we're looking for 

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree
• Ideally demonstrate experience working in Operations or Account Management. 
• Experience  documenting, tracking, and supporting the daily functioning and operations of customer programs. Experience delivering polished, error-free work..
• Superior communication skills (interpersonal, verbal, presentation, written, email).
• Experience prioritizing, managing and delivering on multiple projects simultaneously

We are seeking a skilled Senior People Tech Specialist to join our People Insights, Technology & Analytics team. In this role, you will lead the design, implementation, and continuous improvement of advanced HR technology solutions—with a strong focus on optimizing Workday and other key people platforms. You will partner with stakeholders across HR, IT, and business teams to identify needs and opportunities, deliver scalable and user-centric solutions, and elevate the overall employee experience. Your responsibilities will include streamlining and enhancing core HR programs such as HCM, compensation, benefits, talent management, absence, and employee experience, as well as supporting system adoption through thorough testing, training, and launch support. 

What you’ll do:       

• Partner with stakeholders across the organization to deliver high-impact, scalable HR technology solutions for projects spanning HCM, benefits, compensation, talent, performance, absence, and more.
• Analyze business processes and needs, translating them into innovative, efficient solutions through requirements gathering, solution design, and implementation.
• Assess Workday’s HR technology ecosystem to identify, recommend, and integrate advanced SaaS and cloud-based solutions—such as Workday Extend, Prism, and workflow automation tools—to streamline HR processes and improve employee experiences and operational efficiency.
• Champion the adoption of AI technologies by equipping the team with best practices and fostering a culture of experimentation to drive innovation in People processes.
• Enhance Workday system performance and data quality by identifying and responsibly integrating AI-powered solutions that streamline HR operations and deliver measurable impact across the employee lifecycle at Pinterest.
• Lead end-to-end delivery of HR transformation projects, ensuring effective integration, high user adoption, and alignment with organizational goals. Drive best practices in project management, documentation, testing, change management, and training.
• Develop and deliver comprehensive training materials and advanced support to empower HR partners and drive successful technology adoption.
• Promote technology governance, compliance (including data privacy and protection), and effective vendor management.

What we’re looking for:

• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.
• Tech-savvy HR Professional with 5+ years HR Tech experience, with significant hands-on expertise implementing, configuring, and supporting HRIS tools (Workday Experience Required).
• Proven ability to drive successful technology projects from concept through implementation, including process analysis, requirements gathering, solution design, and change management.
• Strategic, innovative thinker who can bridge the gap between technical and business perspectives, and who thrives in a dynamic, evolving environment.
• Excellent communicator and collaborator experienced in stakeholder management, business analysis, and user training.
• Broad familiarity with HR domains like talent management, performance, compensation, benefits, onboarding, and a range of HR technology platforms 

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration approximately two times per year and therefore can be situated anywhere in the country. 

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-ARMM78

We’re seeking a talented People Technology Specialist who supports our People data, programs and processes with innovative and efficient technology solutions. In this role, you’ll partner with stakeholders across the organization to analyze processes and technology gaps, design and configure solutions, and help implement Workday and other HRIS technologies. As a key member of the HR People Tech team, you’ll play an active role in simplifying, scaling, and delivering value from our technology platforms by ensuring seamless system adoption through comprehensive testing, training, and launch support.

What you’ll do:

• Create close working relationships with business stakeholders within and outside of the People team to be their go to technology analyst - you’ll act as a close partner, advising them to evaluate and implement solutions.
• Evaluate existing technology and new requests, review them against our shared roadmap and make recommendations about scope, timing and solution scalability.
• Manage all the practical implementation tasks including driving requirement definition, solution design, config, testing and implementation with project timelines.
• Use AI tools to streamline daily support tasks in Workday and People systems—experimenting to identify where AI brings the most value, improving the quality and accuracy of ticket triage, data checks, and routine troubleshooting, and documenting effective prompts and process enhancements for team use.
• Apply AI thoughtfully to reporting, documentation, and workflow optimizations—validating outputs for accuracy and usefulness before broader adoption, and sharing new approaches or templates to enable successful practices to be scaled across the team.
• Keep good project hygiene practices across your portfolio of work - your project plans, solution design, requirements,comms and artifacts should be accurate and organized.
• You may also work with other internal stakeholders and IT teams to deliver enhancements, support annual processes, and implement new technology in support of Pinterest.
• As our team grows, you’ll also partner closely with supporting analysts, to whom you will provide direction and lead through project delivery. 
  
  

What we’re looking for:

• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.
• Tech-savvy HR professional with 2+  years of HR Tech experience, including progressive experience with hands-on Workday configuration or 5+ years of people operations experience as Workday end-user.
• Experience delivering small to medium projects HRIS.
• Strong background in report writing, security, issue resolution, and system management.
• Experience with Zendesk or other ticketing systems.
• Strong understanding of the relationship between processes, operations, systems and solutions.
• A superb communicator, who can translate business needs into technical and process solutions.
• People who are passionate about scaling operations, processes and tools in a rapidly changing environment.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration approximately two times per year and therefore can be situated anywhere in the country. 

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-ARMM78

About tvScientific

tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business.

As a Data Engineer at tvScientific, you will be a key player in implementing the robust data infrastructure to power our data-heavy company. You will collaborate with our cross-functional teams to evolve our core data pipelines, design for efficiency as we scale, and store data in optimal engines and formats. This is an individual contributor role, where you will work to define and implement a strategic vision for data engineering within the organization. 

What you'll do:

• Design and implement robust data infrastructure in AWS, using Spark with Scala
• Evolve our core  data pipelines to efficiently scale for our massive growth
• Store data in optimal engines and formats, matching your designs to our performance needs and cost factors
• Collaborate with our cross-functional teams to design data solutions that meet business needs
• Design and implement knowledge graphs, exposing their functionality both via Batch Processing and APIs
• Leverage and optimize AWS resources while designing for scale
• Collaborate closely with our Data Science and Product teams
• How we'll define success:
  • Successful design and implementation of scalable and efficient data infrastructure
  • Timely delivery and optimization of data assets and APIs
  • High attention to detail in implementation of automated data quality checks
  • Effective collaboration with cross-functional teams

What we're looking for:

• Production data engineering experience
• Proficiency in Spark and Scala, with proven experience building data infrastructure in Spark using Scala is preferred
• Experience in delivering significant technical initiatives and building reliable, large scale services
• Experience in delivering APIs backed by relationship-heavy datasets
• Familiarity with data lakes, cloud warehouses, and storage formats
• Strong proficiency in AWS services
• Expertise in SQL for data manipulation and extraction
• Excellent written and verbal communication skills
• Bachelor's degree in Computer Science or a related field
• Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs
• Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review)
• High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables
• Nice-to-haves:
  • Experience in adtech
  • Experience implementing data governance practices, including data quality, metadata management, and access controls
  • Strong understanding of privacy-by-design principles and handling of sensitive or regulated data
  • Familiarity with data table formats like Apache Iceberg, Delta
  • Previous experience building out a Data Engineering function
  • Proven experience working closely with Data Science teams on machine learning pipelines

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-SM4

#LI-REMOTE

At Pinterest, our mission is to bring everyone the inspiration to create a life they love, and as a Technical Program Manager on the Search team, you'll play a crucial role in this mission. You’ll be a thought leader with Product and Engineering on crafting a seamless search and shopping experience for Pinners. Questions you’ll have to tackle with the team include: 1/ How might we better understand when a Pinner has commercial intent and change our search strategy accordingly? 2/ How do we enable new merchants to succeed on Pinterest as a platform while continuing to help our successful merchants become more successful? 3/ What signals and content can we acquire and build to build a better search and shopping experience? 4/ How do we measure Search quality and relevance on the platform?

What you’ll do:

• Establish and own relationships with key partners across Search teams as their strategic and execution partner for delivering high impact programs.
• Define and drive Search, Relevance, and Merchant ML/AI programs based on current and emerging needs, ensuring scope, responsibilities, and ownership are well-established, risks are proactively identified and mitigated and that programs are executed and landed successfully.
• Lead the day-to-day program management of multiple work streams across the product process, including product strategy, technical design, and experimentation.
• Analyze merchant distribution and shopping experiences in partnership with Data Science; leverage these insights to lead strategy steering committees with cross-functional VPs.
• Build a subject-matter-expertise on query understanding and search engines.
• Drive product, business, and OKR requirements while also streamlining engineering efforts and cost.
• Identify gaps in shopping and search distribution strategy (i.e. signals, content, etc.) and operationalize processes to close those gaps.
• Own and scale the headcount and roadmap planning process for a large engineering org.
• Drive High-Ambiguity strategic bets: Act as the core delivery powerhouse for high-impact, fast-moving experiments. Translate ambitious executive visions into highly executable, phased project plans.
• Manage the overarching portfolio of programs within the org and mentor junior TPMs to optimize resource allocation and uplevel team performance.
• Use GenAI as the default operating model for EP PgM execution—producing AI-assisted first drafts of core program artifacts, modernizing high-toil workflows into AI-first mechanisms (e.g., intake triage, status synthesis, action/decision extraction, risk & dependency tracking), and synthesizing signals to proactively surface risks, decision/trade-offs, and escalation paths.
• Prototype solutions to augment decisions through data (e.g. dashboards, data analysis) or simplify processes (e.g. process and workflow helpers, or internal tools) using AI coding assistants (“vibe coding”).
• Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption.

What we’re looking for:

• BS in a technical discipline or equivalent experience (7+ years in a technical or analytical role).
• Strong technical breadth and judgment - ability to quickly ramp up and go deep on a range of technologies, ability to identify technical risks and tradeoffs.
• Comfort with a fast-changing environment and ability to manage ambiguity.
• Focus on execution and delivery in a data-informed environment.
• Excellent communication skills and ability to work cross-functionally to identify opportunities and deliver solutions.
• Exceptional relationship-building skills, organizational awareness, and ability to persuade others to accomplish program objectives while holding yourself and your team to a high standard of accountability.
• Experience working with Search products at a low level of detail highly desirable.
• AI-first execution mindset: demonstrated ability to use GenAI to accelerate planning, program operations, and stakeholder communications—starting with AI drafts and applying strong judgment to validate, refine, and drive decisions.
• Workflow design, AI fluency, data & insights orientation: experience turning repeatable program work into durable, low-toil mechanisms and improving decision-making by using GenAI (e.g., strong prompting, vibe coding lightweight scripts/tools, dashboards, data analysis and leveraging agents where appropriate).
• Safety-by-design AI fluency: experience operating within AI governance expectations (risk assessment, data handling, model/output validation, auditability/traceability) and proactively identifying where AI use is not appropriate or requires additional controls.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. 
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 

#LI-REMOTE

#LI-JD3

About the role:

Vercel is seeking an Collections (Accounts Receivable) Specialist to join our growing Finance team. This role will be responsible for owning day-to-day AR operations, including cash application, collections, credit card dispute management, and billing support.

Reporting to the Sr. Manager, Revenue Accounting based in San Francisco - CA USA, this position will play a critical role in maintaining the accuracy and efficiency of our Order-to-Cash process while providing visibility into AR performance. The ideal candidate will be hands-on, detail-oriented, and comfortable working in a global environment with US-based stakeholders. This role will also support process improvements and automation initiatives as we continue to scale.

What you will do:

• Own daily cash application and reconciliation, including ACH, wire, and credit card payments
• Investigate and resolve unapplied or misapplied cash and reconcile bank and Stripe transactions
• Manage collections efforts, including proactive outreach on overdue invoices and reducing DSO
• Partner with Sales and Customer Success to resolve billing issues and drive timely payments
• Handle credit card disputes and chargebacks, including documentation and resolution
• Monitor and manage account suspensions for delinquent customers
• Perform bad debt analysis, including identifying at-risk accounts and supporting write-offs
• Prepare and deliver weekly AR updates to leadership on collections status, aging, and suspensions
• Support manual billing and invoice generation, ensuring accuracy and completeness
• Collaborate cross-functionally to improve AR processes and support automation initiatives

About you:

• 3–6 years of experience in Accounts Receivable, Collections, or Order-to-Cash roles
• Strong hands-on experience with cash application, collections, and reconciliations
• Experience managing credit card disputes or chargebacks
• Familiarity with ERP systems such as NetSuite and payment platforms like Stripe
• Strong Excel skills (e.g., pivot tables, lookups, data analysis)
• Excellent written and verbal communication skills with customer-facing experience
• Comfortable working in a shift aligned with US time zones
• High attention to detail and strong problem-solving skills
• Ability to work independently in a fast-paced, global environment

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The India base pay range for this role is 2,893,000 - 3,616,000 INR. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Intro: As an Engineering Manager on the Connections team, you will lead engineers working on product areas that help people engage more meaningfully with others across our platform. You’ll partner closely with cross-functional leaders to shape strategy, drive execution, and build a healthy, high-performing team. This role is ideal for a people-first leader with strong product sense, deep technical judgment, data-driven mindset and an AI-native approach to working.

What you’ll do: 

• Lead and grow a cross-functional engineering team working across user-facing product areas and the systems that support them.
• Set clear goals and drive execution against a roadmap aligned with broader product and business priorities.
• Partner with Product, Design, Research, and Data Science to shape strategy, prioritize opportunities, and deliver measurable outcomes.
• Create a strong team environment with clear expectations, healthy operating rhythms, high standards, and psychological safety.
• Coach and develop engineers across levels, helping them grow in scope, impact, and career progression.
• Support technical and architectural decision-making to ensure the team builds reliable, scalable, and maintainable systems.
• Use data, experimentation, and user insight to guide product and engineering decisions.
• Use AI to accelerate analysis, research, drafting, synthesis, and iteration, while applying strong judgment and verification to ensure quality and correctness.
  
  

What we’re looking for:

• Experience leading engineering teams that build and ship consumer-facing products.
• Experience managing engineers across multiple levels and helping teams improve in effectiveness, quality, and impact.
• Strong people leadership skills, including coaching, feedback, performance management, and team development.
• Strong product sense and strategic thinking, with the ability to translate broad goals into clear priorities and execution plans.
• Solid technical foundation and the ability to engage in architecture, design reviews, and technical trade-offs.
• Proven ability to lead through ambiguity, align cross-functional stakeholders, and deliver meaningful results.
• Expertise in using data and experimentation to inform product and engineering decisions.
• Demonstrated ability to use AI to improve speed and quality in day-to-day work for relevant outputs.
• Strong track record of critically evaluating and verifying AI-assisted work through testing, review, or other quality controls.
• High integrity and ownership in using AI: you protect sensitive information, avoid over-reliance on AI, and remain accountable for final decisions and deliverables.
• Strong communication and collaboration skills, with experience working closely with Product, Design, Research, Data Science, and other engineering teams.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of software engineering experience, including 3+ years managing teams of 5+ engineers.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months. Prefer to have candidates in the SF bay area or PST timezone.
  
  

 #LI-REMOTE

#LI-AG8

We are looking for a Director of Machine Learning to lead the Content and User Understanding team at Pinterest. This leader will define the long‑term ML / AI vision, technical strategy and drive execution for building the company-wide content and user understanding ML models and systems that power Pinterest’s critical product surfaces across homefeed, related, search, shopping, growth and ads.

You will oversee multiple teams of machine learning and backend engineers and managers. You’ll combine deep technical expertise with strong people leadership and product instincts to deliver industry‑leading ML solutions, including driving state of art innovation in VLM (Vision‑Language Models) and LLM (Large Language Models)-based approaches.

What you’ll do:

• Lead ML Strategy and Innovation for Foundational Content and User Understanding
  • Set the multi-year vision, technical strategy, and investment roadmap for content and user understanding ML models and systems.
  • Drive innovation of cutting-edge AI approaches, including large scale sequence modeling, VLM and LLM.
• Lead Execution and Deployment Across Pinterest to Deliver Topline Impact
  • Ensure the foundational content and user understanding models and systems are effective and scalable to power downstream applications across Pinterest surfaces: homefeed, related, search, shopping, growth and ads.
  • Collaborate with Product, Engineering, and Data Science leaders in partner teams to translate foundational ML techniques into significant business impact. Form strong collaboration across teams and build trust.
• Build and Scale a World-Class ML Organization
  • Manage, hire, and develop a team of high-performing managers and ML / Backend engineers, fostering a culture of innovation, technical excellence, rigor, and impact.
• Drive ML Influence Across Pinterest
  • Act as the primary technical spokesperson for Content and User Understanding to executive leadership and external partners.
  • Represent the team's needs and priorities in company-wide planning and resource allocation to ensure long-term, strategic ML investment.

What we’re looking for:

• 12+ years of professional experience as a technical leader, including 5+ years in people leadership roles (managing managers and senior ICs).
• Technical degree in a related field, or equivalent practical experience.
• Deep ML expertise: building and operating large-scale ML systems in recommendation, ads or search.
• Expertise in large scale deep learning, VLM and LLM approaches.
• Track record to set long term technical vision and lead teams to deliver top line business impacts.
• Seasoned People Leader: Proven success leading complex ML organizations, managing managers, and exceptional communication and influence skills to drive close collaboration with multiple partner teams.
  
  

In‑Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in‑person collaboration 1–2 times every 6 months and therefore can be situated anywhere in the country.
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-AK7
#LI-REMOTE 

We’re looking for a Senior Indirect Tax Analyst to join Discord’s global tax team and play a hands-on role in shaping our tax function as we scale. You’ll own work across corporate income tax, indirect tax, tax provisions, and global operations—partnering directly with Finance, Engineering, Legal, and external advisors. This is a high-visibility role where your contributions will directly influence how Discord navigates complex, multi-jurisdictional tax challenges during a period of rapid global growth.

You’ll tackle novel tax questions that come with building a platform used by over 200 million people worldwide—from digital services taxes to multi-entity structuring—and have real ownership over the solutions.

The ideal candidate is detail-oriented, collaborative, and intellectually curious, with a strong foundation in domestic and global indirect taxation and a desire to contribute to a high-impact tax function.

What you'll be doing

• Manage indirect tax compliance end-to-end—prepare, analyze, and monitor Sales and Use tax, VAT/GST, and other obligations across multiple jurisdictions, coordinating with external advisors to ensure accuracy and timeliness.
• Prepare and review U.S. federal, state, and international corporate income tax returns, and own the quarterly and annual ASC 740 income tax provision process including supporting schedules and documentation.
• Drive international tax workstreams including transfer pricing documentation, intercompany transactions, cross-border compliance, and tax analysis related to global expansion and new product launches.
• Manage responses to tax authority notices and audits, and research tax incentives, credits, and legislative developments that impact the company.
• Prepare month-end and quarter-end close workpapers, reconciliations, and journal entries, including tax reporting and analysis for equity award programs.
• Serve as the go-to technical resource for the company’s tax technology platforms—administer systems, drive implementation of new tools, and optimize existing compliance software.
• Identify and execute opportunities to improve tax processes, documentation, internal controls, and automation across the function, and assist with ad-hoc and special tax projects as needed.

What you should have

• Bachelor’s degree in Accounting, Finance, or a related field
• 3–6 years of corporate tax experience, preferably in a public accounting firm or technology company
• Strong understanding of U.S. Sales and Use Tax, Global VAT/GST, and U.S. federal and state corporate income taxation
• Hands-on experience with ASC 740 income tax provisions
• Strong analytical skills with a track record of identifying issues, researching tax authority guidance, and driving to resolution
• Effective communicator who can manage competing priorities and collaborate across Finance, Legal, and Engineering teams

Preferred Qualifications

• CPA or Master’s in Taxation (MST)
• Experience with technology or high-growth companies
• Working knowledge of international tax concepts including transfer pricing, Pillar Two/GloBE rules, and cross-border compliance
• Hands-on experience with tax technology platforms (e.g., Avalara, Vertex, OneSource, Alteryx, or similar)

This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. 

The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

We're looking for an operationally-minded Infinite Kitchen (IK) Operations Specialist to support Sweetgreen's growing Infinite Kitchen (IK) portfolio. This role sits at the intersection of IK technology, restaurant operations, and cross-functional Support Center teams. The ideal candidate is equally comfortable walking a restaurant with a GM and presenting a recommendation to senior leadership. This is a role for someone who can earn operator trust, push back on assumptions, and translate field reality into decisions that get made at the Support Center. You're the person who ensures adoption of processes and new initiatives at IK’s and that the voice of operators and guests informs the future of IK’s.

You'll partner closely with Operations, Facilities, Technology, and People teams to drive operational improvements across the IK fleet, lead in-restaurant pilots, and provide field coordination for new IK openings. This role is based in our Los Angeles Support Center, with 15–30% travel to IK restaurants.

KEY RESPONSIBILITIES

Infinite Kitchen (IK) Operations & Testing

• Serve as the primary IK field voice, representing operator perspectives to Technology, People, Facilities, and Operations leadership. Own and refine feedback loop between support team and IK Operators
• Inform test and launch decisions by ensuring cross-functional partners account for operator capacity, training implications, and execution realities before initiatives go live. When something won't work in IK operations, you're the person who says so and helps shape the fix.
• Own a portfolio of operational improvement projects across the IK fleet, including but not limited to high-impact initiatives like the IK Bump Screen, IK Lane Assignments for menu launches, IK Restaurant Planograms, IK Deployment Plays, and IK Experience
• Surface inefficiencies through field feedback. Partner with Operations leadership to scope scalable solutions, and own implementation end-to-end through to operator adoption.
• Lead testing of new operational programs, menu items, and product categories — from designing pilot protocols to gathering structured field feedback and producing clear go/no-go recommendations.
• Identify opportunities and implement solutions to improve IK P&L’s, team member experience, and guest experience

IK NRO Coordination & Field Support

• Lead the IK NRO Ramp Calls process, ensuring new IK openings have the operational coordination they need to hit ramp targets successfully.
• Facilitate field-level escalations during restaurant operating hours, partnering with the Wonder team, Facilities, and Technology to resolve issues quickly.
• Carry forward and continuously refine the IK Head Coach Playbook.

QUALIFICATIONS

• Restaurant industry experience is required — either as an in-restaurant operator (GM, multi-unit ops, ops lead) or in a corporate/ops services role at a multi-unit restaurant brand.
• Experience with in-restaurant automation and robotic technology
• Strong data and analytics fluency — comfortable building your own analysis in Excel, reading dashboards, and pressure-testing decisions with data.
• Modern analytical toolkit, including comfort using AI tools to work fast and efficiently.
• Demonstrated ability to drive cross-functional initiatives without direct org chart authority.
• Experience with kitchen automation, robotics, or other restaurant tech platforms is a strong plus, but not a requirement.

WHAT YOU'LL BRING

• The ability to walk into a restaurant and earn operator trust quickly — operators feel heard, and you leave with field insight that influences Support Center decisions.
• Cross-functional influence: you bring sharp field perspective into Support Center conversations — campaigns, tech rollouts, process changes — giving cross-functional partners the operator-level visibility they need to design initiatives that work in IK restaurants from day one.
• Structured problem-solving in ambiguous spaces — you can build a framework where none exists, move with imperfect information when needed, and know when to wait.
• Natural curiosity paired with follow-through — you carry projects through to operator adoption, not just hand-off, and stay with a problem until the answer holds up.
• Comfort using AI and analytical tools to accelerate your own thinking and decision-making, not just produce outputs.
• Clear communication across audiences — you can translate field complexity into the business framing senior leadership needs to make decisions, and reframe Support Center decisions into clear, executable direction for operators.

WHAT YOU'LL GET

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

We're seeking an exceptional Staff Software Engineer to join our Observability team at Pinterest. This role combines deep technical expertise in distributed systems and data engineering with a product-oriented mindset to build world-class observability solutions that empower our engineering organization. As a Staff Engineer on the Observability team, you'll be responsible for designing and building the infrastructure and tools that provide visibility into Pinterest's large-scale distributed systems, helping thousands of engineers understand, debug, and optimize their services.

What you'll do:

• Define and execute the observability roadmap, treating it as a product. Understand engineering team needs and translate them into technical solutions with measurable impact
• Architect, build, and scale distributed observability infrastructure (metrics, logs, traces) to handle massive volumes across Pinterest's distributed systems
• Build high-performance data pipelines and storage for real-time and historical telemetry analysis at Pinterest scale
• Champion Best Practices: Establish observability standards and patterns across the organization, making it easy for teams to instrument their services and gain actionable insights
• Technical Leadership: Mentor engineers, lead architectural reviews, and influence technical decisions across teams to improve overall system reliability and performance
• Cross-functional Collaboration: Partner with SRE, Infrastructure, Product Engineering, and other teams to understand pain points and deliver solutions that improve developer productivity and system reliability
• Innovation: Stay current with observability trends and technologies, evaluating and adopting cutting-edge tools and techniques to keep Pinterest at the forefront

What we’re looking for:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• Product Mindset: Demonstrated ability to work backwards from customer needs —understanding user needs, prioritizing features, measuring success, and iterating based on feedback. Experience building internal platforms or tools with strong adoption
• Distributed Systems Expertise: 7+ years of experience designing and operating large-scale distributed systems with deep understanding of consistency, availability, scalability, and failure modes
• Data Engineering Skills: Strong background in building data pipelines, working with time-series databases, columnar storage, stream processing (Kafka, Flink, etc.), and data modeling at scale
• Observability Domain Knowledge: Hands-on experience with modern observability tools and practices including metrics, logging, tracing, and profiling. Familiarity with OpenTelemetry, Prometheus, Grafana, or similar technologies
• Programming Proficiency: Expert-level coding skills in languages like Java, Python, Go, or Scala with ability to write production-quality code
• Systems Thinking: Ability to see the big picture while managing complex technical details, balancing trade-offs between cost, performance, and reliability
• Experience building observability platforms from the ground up or significantly scaling existing solutions
• Familiarity with cloud-native architectures and technologies (Kubernetes, service mesh, etc.)
• Track record of driving adoption of internal platforms through excellent documentation, UX, and developer advocacy
• Experience with machine learning or anomaly detection applied to observability use cases
• Strong communication skills with ability to influence stakeholders at all levels
• Contributions to open-source observability projects, a plus

In-Office Requirement Statement: 

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. 

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-JT1

As a Senior Product Manager for Signal Lifecycle within Trust & Safety, you'll own the product strategy for the ML platform that powers how Pinterest trains, evaluates, deploys, and measures content safety models at scale. You'll lead the development of ML Signal Management — making ML signals first-class entities with unified metadata and identity across systems. Partnering deeply with ML engineering, data science, content safety, and enforcement systems, you'll drive a platform whose scope is expanding from T&S into content quality, ads safety, and beyond.

What you'll do:

• Own and drive the Signal Lifecycle product roadmap, including ML Flywheel infrastructure, auto-deployment, model onboarding, golden dataset management, and signal performance measurement
• Define and ship ML Signal Management — a unified backbone that elevates ML signals into first-class entities with comprehensive metadata, cross-system naming, and API access
• Partner with ML Engineering to reduce model iteration time through automated retraining, evaluation, and deployment pipelines
• Own measurement infrastructure — golden dataset strategy, prevalence measurement, model performance dashboards, and experimentation frameworks
• Lead cross-functional signal strategy with Content Safety, Enforcement Systems, Data Science, and Operations

What we're looking for:

• 5+ years product management experience
• Experience owning or managing ML platforms, model lifecycle infrastructure, or ML tooling
• Strong data fluency — comfortable with precision/recall/FPR, evaluation methodology, and model performance measurement
• SQL proficiency — able to self-serve data investigation and analysis
• Demonstrated systems thinking — experience with complex interconnected infrastructure serving multiple teams
• Strong cross-functional leadership — proven ability to drive decisions across ML engineering, data science, and product stakeholders
• Excellent written and verbal communication of complex ML and infrastructure concepts
• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

Pinterest works when the content ecosystem works: when people can reliably find ideas that feel inspiring, trustworthy, and actionable—and when the ecosystem continuously learns what to create, surface, and sustain next. In this Sr. Staff ML Engineer role, you’ll be the technical lead shaping how Pinterest understands and improves its content as a living marketplace: a dynamic system with feedback loops between users, creators/publishers, distribution, and long-term business outcomes.

You will define a durable ML strategy that goes beyond “engagement metrics” to improve overall ecosystem health—identifying where we’re underserving content, uncovering the attributes that make content succeed, and designing optimization approaches that balance relevance, quality, diversity, integrity, and monetization. The problems are inherently multi-objective and long-horizon: the best decisions today should strengthen the ecosystem tomorrow. If you’re excited by high-leverage technical leadership, rigorous ML thinking, and marketplace-style dynamics at scale, this role offers a chance to directly shape Pinterest’s moat and the experience millions of people come to for ideas they can act on.

What you’ll do:

• Set technical strategy and vision for ML systems that improve the end-to-end content ecosystem, including supply, distribution, and engagement/utility outcomes.
• Partner with DS teams to develop a content ecosystem measurement framework to quantify content health and performance (e.g., content quality, freshness, diversity, coverage, creator/content sustainability, and user value), and align it with company/business goals.
• Identify and close content gaps by building models and insights that answer: what content is missing, for whom, in which contexts, and why.
• Deeply understand what content works and why by combining causal thinking, experimentation, and model interpretability to connect content attributes and distribution mechanisms to downstream user and business outcomes.
• Build and optimize content marketplace mechanisms that balance multi-sided incentives and constraints (e.g., users, creators/publishers, advertisers, internal policy/safety), while maximizing long-term ecosystem value.
• Design multi-objective optimization approaches that manage tradeoffs across relevance, quality, diversity, creator incentives, integrity/safety, and monetization.
• Partner closely with cross-functional teams (Product, Data Science, UX Research, Content/Creator teams, Trust & Safety, Ads, Infra) to translate ambiguous ecosystem problems into clear technical roadmaps and deliver measurable impact.
• Mentor and grow junior ML engineers through technical coaching, design reviews, career development support, and creating a culture of strong engineering and scientific rigor.
• Raise the quality bar for ML engineering by establishing best practices for data quality, model governance, reliability, privacy-aware design, and operational excellence.
• Communicate clearly and influence broadly by producing crisp technical proposals, aligning stakeholders on tradeoffs, and driving decisions across org boundaries.
• Explore and apply advanced methods where beneficial—e.g., game-theoretic approaches, reinforcement learning, mechanism design, or bandit-style optimization—to improve marketplace dynamics and long-term ecosystem outcomes.

What we’re looking for:

• Strong fundamentals in machine learning and optimization, with the ability to apply them to real-world, high-scale ecosystem problems.
• Demonstrated ability to lead technical strategy, navigate ambiguity, and deliver end-to-end impact.
• Deep interest in marketplace dynamics (multi-sided incentives, feedback loops, long-term health metrics), and comfort with multi-objective tradeoffs.
• Experience with Cursor, Copilot, Codex, or similar AI coding assistants for development, debugging, testing, and refactoring.
• Familiarity with LLM-powered productivity tools for documentation search, experiment analysis, SQL/data exploration, and engineering workflow acceleration.
• Not required but certainly a plus: background in game theory, reinforcement learning, mechanism design, or causal inference applied to ecosystems/marketplaces.
• Degree in Computer Science, Engineering, a related field or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement: 

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times every 6 months and therefore can be situated anywhere in the country. 

#LI-SM4

#LI-REMOTE

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Product Manager for Trust & Safety Tools, you'll own the product strategy for the internal tools that power trust & safety at Pinterest — the systems that reviewers, ML engineers, risk analysts, and policy teams use every day to keep the platform safe. You'll drive the transformation of these tools toward an AI-first future, reimagining what internal tooling looks like when AI is a core participant in every workflow. Partnering closely with Operations, ML Engineering, Risk Intelligence, Policy, and Data Science, you'll shape tools that serve an expanding community of T&S practitioners across the company.

What you'll do:

• Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools
• Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems
• Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time
• Manage the internal customer experience across a diverse user base with different needs and technical depth
• Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus

What we're looking for:

• 3+ years product management experience
• Experience building products for internal users, operations teams, or enterprise customers
• Strong user empathy — genuinely curious about how people work and motivated by making their workflows better
• SQL proficiency — able to self-serve data investigation and analysis
• Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams
• Strong written and verbal communication
• Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling
• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience
• Nice-to-haves:
  • Trust & Safety or content moderation experience
  • Experience building or integrating AI-powered features
  • Background in ops efficiency measurement (AHT, throughput, cost metrics)

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE
#LI-REX

The Sales Enablement Associate supports Marqeta’s go-to-market teams by creating high-quality content that helps sellers, partner managers, and solution consultants articulate Marqeta’s value with clarity and confidence.

This role blends strong writing and visual storytelling with an ability to translate technical concepts APIs, card issuing workflows, fraud controls, and embedded finance use cases into accessible, field-ready materials. You’ll work cross-functionally with Sales, Product Marketing, Solutions Engineering, and Partnerships to ensure content is accurate, current, and aligned to Marqeta’s messaging architecture.

We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA or New York City offices. We’d love for you to join us!

NOTE: if you are based within 35 miles of our Oakland, California, New York City (Midtown) or London office, you will be expected to be in-office 2 days / week. The Talent team will share more details if selected for the Recruiter Interview.

The Impact You’ll Have

• Create and maintain sales content including product one-pagers, pitch decks, competitive briefs, customer stories, and solution overviews tailored to fintech, payments, and embedded finance audiences. 
• Translate complex technical concepts (API endpoints, card lifecycle events, authorization logic, risk controls) into clear, compelling narratives for sellers and customers.
• Support readiness for new product releases by developing content that explains capabilities, use cases, and differentiation. 
• Maintain the sales content library to ensure materials are organized, searchable, and version-controlled. 
• Partner with Product Marketing and Solutions Engineering to gather insights and convert them into structured, accurate enablement assets. 
• Assist with onboarding content, including role-specific guides, micro-learning modules, and process documentation. 
• Track content usage and feedback to identify gaps and continuously improve content quality and relevance. 
• Support enablement programs such as sales training, product deep dives, and GTM readiness cycles.

Who You Are

• 1-3 years of experience in Sales Enablement, Sales Operations, Product Marketing, Customer Success, or related GTM roles, preferably in fintech 
• Strong writing and content-creation skills with the ability to simplify complaint or technical information.
• Familiarity with fintech concepts such as payments, APIs, compliance, or financial services workflows.
• Proficiency with presentation tools (PowerPoint, Google Slides) and comfort with enablement platforms.
• Strong organizational skills, attention to detail, and ability to manage multiple content requests.
• Clear communication skills and the ability to collaborate across technical and non-technical teams.

Nice to Have

• Experience supporting sales teams in a fintech, payments, or financial services environment. 
• Familiarity with enablement platforms or LMS tools.
• Ability to create visual or multimedia content (graphics, diagrams, short videos).
• Interest in learning sales methodologies, product-led growth motions, and fintech regulatory frameworks.

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3-4, 45 min Video Interviews
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $103,900 - $129,000
• Premium: $112,500 - $140,600
• Premium Plus: $122,200 - $152,800

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

The Team

Pinterest Technical Program Managers are proactive owners with deep program craft and enough technical fluency to be trusted partners to Product, Engineering, and Data Science.

As a Personalization TPM, you’ll sit at the heart of our Experience & Personalization (P13N) organization, working across Relevance/ML, product surfaces (Homefeed, Explore, Boards, Shopping), and platform teams. Your mandate is to make Pinterest feel uniquely tailored to every Pinner by driving the programs that power our personalization systems and experiences.

What you’ll do:

As the Senior Technical Program Manager, Personalization, you will:

• Own a portfolio of personalization programs that span recommendation platforms, ranking and optimization strategies, and new anticipatory experiences (e.g., unified landing pages, intelligent/AI-generated boards), with clear goals, milestones, and success metrics.
• Drive cross-surface execution so that personalization improvements can scale efficiently across multiple experiences (e.g., Homefeed, Explore, SEO landing pages, board and shopping surfaces), working closely with product and engineering owners in each area.
• Partner with Relevance and Data Science to ensure our ranking and modeling work prioritizes long-term value and revisitation (not just short-term clicks), and that experiment learnings systematically inform future roadmap and investment decisions.
• Design and run the operating model for personalization—creating cadences, dashboards, and decision forums that give leaders and teams a clear view of program health, risks, dependencies, and tradeoffs across the personalization portfolio.
• Align stakeholders across organizations (Relevance/ML, product surfaces, infra, curation, growth) when there are competing priorities or ambiguous ownership, and drive crisp, data-backed decisions that keep the personalization roadmap moving.
• Communicate complex work simply, turning deeply technical modeling and platform efforts into clear narratives about impact on Pinners (discovery quality, relevance, anticipatory experiences) and on the business (engagement, retention, revisitation).
• Use GenAI as a default PgM tool—starting from AI-assisted drafts for core artifacts (charters, plans, status, decision memos) and redesigning high-toil PgM workflows (status synthesis, RAID tracking, intake triage) into AI-first mechanisms where it’s safe and effective to do so.
• Prototype lightweight AI-assisted helpers (e.g., scripts, dashboards, workflow tools) with AI coding assistants to make it easier to understand personalization experiments, surface-level performance, and program health—while adhering to Pinterest’s AI governance and safety-by-design expectations.
  
  

What we’re looking for

• 5+ years of experience as a Technical Program Manager (or similar role) driving complex, cross-functional technical programs.
• Experience working with personalization, recommendations, relevance, or similar ML/AI-driven systems in consumer products (e.g., feeds, search, ranking, discovery).
• Demonstrated ability to take ambiguous personalization problem spaces (e.g., “make the experience more anticipatory,” “optimize for long-term value”) and turn them into clear, actionable roadmaps and execution plans.
• Strong program management fundamentals: you are highly organized, comfortable managing multiple complex workstreams, and skilled at building governance, planning, and communication structures that scale.
• Data-driven decision-maker who is comfortable partnering with Data Science on experiment design, interpreting results, and using metrics (engagement, retention, revisitation, latency) to guide priorities and tradeoffs.
• Excellent written and verbal communication skills, with a track record of explaining nuanced, technical topics to both technical and non-technical stakeholders, including senior leadership.
• Proven ability to influence and align cross-functional partners in situations with competing priorities or unclear ownership, especially across product surfaces and platform/ML teams.
• Experience creating or evolving processes and playbooks that improve how teams plan, execute, and review personalization work at scale.
• AI-first execution mindset and workflow design fluency—comfortable using GenAI to accelerate TPM work, “vibe-coding” small helpers with AI coding assistants, and operating within AI governance and safety-by-design expectations.
• Bachelor’s degree in a relevant field such as computer science, computer and information technology, or equivalent experience.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

#LI-REMOTE

#LI-JD3

Pinterest is looking for a Performance Solutions Lead. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Performance Solutions Lead will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems. 

The Performance Solutions team sits within the Global Sales Strategy (GSS) organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices.

What you’ll do:

• Become an expert at Pinterest campaign best practices, enabling yourself to be your regions go to resource for performance related opportunities
• Understand complex processes and products, distilling them down into a digestible format for a less technical audience
• Enable and mobilize sellers to pitch new performance products and campaign best practices at scale
• Provide strategic thought leadership to top tier clients within your region
• Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people
• Work with your region to adapt best practices to fit the market your are supporting, and relay that feedback to internal and external stakeholders

What we’re looking for:

• 8+ years of relevant work experience within digital marketing, ad tech and ad operations
• Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge
• A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work
• Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads
• An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies
• Bachelor’s degree in Digital Media, Business, Marketing, Sales, or related field, or equivalent experience.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
• Candidates can be from anywhere in the US, preferably West Coast or Midwest given the timezone of others on the Strategy team.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in-person collaboration 1-2 times per half and therefore needs to be in a commutable distance from one of the following offices: Chicago, NYC, Atlanta, LA, PA or SF offices.

#LI-PS1

#LI-REMOTE

We’re looking for a Senior Manager, Recruiting Operations to build the next generation of how Pinterest hires.

This is not a traditional recruiting operations role. We’re looking for a leader who understands Recruiting Ops not as a support function, but as the operating system for talent acquisition; one that is automated, scalable, compliant, inclusive, and built for constant innovation.

This role is for someone who doesn’t just optimize the process, they question whether the process should exist at all.

What you’ll do:

• Build the future-state operating model for Recruiting
  • Define and lead a bold, multi-year vision for Recruiting Operations at Pinterest, centered on scale, automation, intelligence, and exceptional user experience.
  • Reimagine how recruiting work gets done by identifying friction, eliminating low-value manual work, and redesigning workflows end-to-end.
  • Build an AI-forward and automation-first operating model that enables recruiters to spend more time on high-judgment, high-impact work.
• Drive AI and automation across the recruiting lifecycle
  • Identify opportunities to deploy AI and workflow automation across TA processes.
  • Build practical, high-impact automations that improve speed, quality, consistency, and user experience for candidates, recruiters, hiring managers, and interviewers.
  • Champion experimentation and continuous learning, helping the TA organization adopt new tools confidently and thoughtfully.
• Optimize TA system operations and reporting
  • Partner closely with People Tech and IT to ensure systems are integrated, scalable, secure, and designed to support both current and future hiring needs.
  • Serve as the senior operational leader for recruiting tool operations, testing, adoption, and change management.
  • Own recruiting operations reporting and dashboards while partnering with the People Analytics team on cross functional organization insights. 
  • Partner with TA leadership and cross-functional stakeholders to improve reporting processes and output mechanisms. 
• Lead operational programs that are business-critical and compliant
  • Own the operational strategy and execution for core TA programs including: background checks, employee referral program administration, etc.
  • Ensure these programs are inclusive, scalable, compliant, and user-friendly.
  • Partner with Legal, HR, Mobility/Immigration, and business stakeholders to strengthen controls while reducing unnecessary complexity.
    
    

What we’re looking for:

• Experience leading a Recruiting Operations team including significant experience managing recruiting systems and cross-functional programs.
• Proven experience transforming TA operations and systems in a high-growth, complex, or highly matrixed environment.
• Deep expertise with recruiting technologies such as ATS, CRM, scheduling, and reporting.
• Demonstrated success designing, implementing, or scaling AI-enabled workflows and program automation.
• Strong understanding of recruiting process design, systems architecture, data flows, controls, and change management.
• Experience owning or partnering closely on compliance-sensitive programs such as background checks, referrals, immigration/PERM, and internal mobility.
• Excellent judgment in balancing innovation with compliance, speed with quality, and automation with human experience.
• Exceptional stakeholder management skills, with the ability to build trust across Recruiting, People Tech, IT, Legal, and HR.
• A mindset that is curious, inventive, practical, and relentlessly improvement-oriented.
• Bachelor’s degree in a relevant field such as Business Administration, or equivalent experience

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
•  This role will need to be in the office for in-person collaboration 1-3 times a year  and therefore can be situated anywhere in the country.
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-MB2

About the Role

The Manager, Talent Acquisition serves as a strategic Talent Advisor and team leader within Sweetgreen's People Experience function. This role is responsible for driving field leadership recruiting across multiple regions, building and scaling talent systems, and developing a high-performing TA team. The Manager, Talent Acquisition acts as a critical thought partner to field operators; connecting talent intelligence to broader organizational strategy, succession planning, and internal mobility.

Key Responsibilities

Recruiting Excellence & Execution

• Own full-cycle recruitment for field leadership roles (Head Coach, Assistant Coach, Area Leader) across assigned regions, managing a portfolio of ~30+ active openings at a time

• Partner closely with Regional General Managers, Area Leaders, and People Business Partners to identify talent needs, align on candidate profiles, and move with urgency on P0/P1 priorities

• Lead confidential and executive-level searches with discretion, creativity, and professionalism

• Manage sourcing strategy across tools, including Greenhouse, LinkedIn, Indeed, Fountain, Recruitics, and BrightHire

• Maintain data integrity in ChartHop and Greenhouse; ensure accurate pipeline tracking and timely role management

• Own and manage regional recruiting budgets, maintaining accountability for spend across tools and sourcing channels

Talent Planning & Internal Mobility

• Facilitate monthly Talent Slating calls with Area Leaders across assigned regions, driving accountability for successor identification, readiness assessment, and internal promotion pipelines

• Leverage ChartHop data sheets, assessments (S2, performance/potential ratings), and relocation interest to build an objective, data-driven view of talent readiness across the fleet

• Partner with L&D and People Business Partners to ensure internal successors receive development support aligned to their readiness timeline

• Drive toward a 70%+ internal fill rate for Head Coach and Assistant Coach roles through proactive talent pipeline development

New Restaurant Openings (NRO/NMO)

• Manage full-cycle hiring for new restaurant openings including market research, candidate sourcing, comp analysis, and stakeholder coordination

• Utilize market intelligence (deep research AI tools) to prepare hiring playbooks tailored to local labor market dynamics

• Train and support team members on NRO and hourly hiring processes (ServiceNow, Fountain)

Team Leadership & Development

• Directly manage 2-3 Talent Advisors, providing regular coaching, development planning, and performance feedback

• Build and maintain a comprehensive Talent Advisor Guide and supporting SOPs to enable team consistency and scalability

• Design and facilitate team learning, calibration sessions, and process improvement initiatives

• Onboard new team members with structured training plans covering field leadership recruiting, hourly hiring, and key systems

Strategic Projects & Influence

• Partner with the Sr. Director, People Experience on workforce forecasting, team structure, and TA capacity planning

• Build and present data-driven analyses on open role trends, internal promotion rates, and pipeline health to inform strategic decisions

• Develop and iterate on tools and resources for field operators (e.g., hiring guides, interview prep materials, AL prep guides for Talent Slating)

• Champion the adoption and continuous improvement of recruiting technology and AI tools (BrightHire, ChartHop, Gen AI research tools)

What We're Looking For

• 7+ years of full-cycle recruiting experience, ideally in a high-volume, multi-unit environment

• Experience managing or mentoring junior recruiting team members

• Strong consultative partnership skills — able to build trust and drive accountability with field operators and senior leaders

• Data fluency: comfortable using ATS and HRIS platforms (Greenhouse, ChartHop) to track and analyze pipeline data

• Exceptional organizational skills with the ability to manage multiple priorities across regions simultaneously

• Strategic thinker who can zoom out from day-to-day execution to identify systemic solutions and long-term improvements

• Comfort operating in ambiguous, fast-paced environments with a "progress over perfection" mindset

• Alignment with Sweetgreen's core values: Win-Win-Win, Act Like an Owner, Grow Together, Build for Tomorrow, Add the Sweet Touch

Why This Role Is Special

This role sits at the intersection of talent acquisition, talent planning, and people strategy — giving the right person a rare opportunity to directly shape the leadership pipeline of one of the most mission-driven restaurant brands in the country. You'll have autonomy to build systems, influence strategy, and develop a team, all while staying closely connected to the humans and communities that make Sweetgreen's restaurants thrive.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

As Marqeta’s Assistant General Counsel, Corporate you will be a senior member of the Corporate Legal team. You will be the right hand to the Deputy General Counsel on all things corporate and securities — owning core SEC reporting workstreams, driving corporate governance, supporting the Board and its committees, and serving as the primary drafter of the company's proxy statement and related disclosure materials.

This role is not a generalist corporate role. We are looking for someone who has spent a meaningful portion of their career in public company securities and governance work and is ready to own it — not just support it. The ideal candidate has gone deep on the disclosure craft, has strong instincts about what boards and investors care about, and can translate complex legal obligations into practical, actionable guidance for a fast-moving executive team.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us!

The Impact You’ll Have

SEC Reporting & Disclosure

• Own and drive Marqeta's quarterly and annual SEC reporting cycle — 10-K, 10-Q, and 8-K filings — in close partnership with Finance, outside counsel, and the Disclosure Committee.
• Serve as a primary author and coordinator of the annual proxy statement and related shareholder meeting materials, including CD&A, governance disclosures, and Rule 14a-8 shareholder proposals.
• Draft, review, and coordinate all Form 8-K filings for material events, including executive appointments, earnings releases, equity offerings, and corporate transactions.
• Oversee Section 16 reporting obligations (Forms 4, 144) for all executive officers and directors, working closely with the Deputy General Counsel and outside counsel.
• Serve as a key support for Marqeta's Disclosure Committee, coordinating cross-functional review and certification processes with Finance, IR, and executive leadership.
• Monitor and advise on SEC rulemaking developments, NYSE listing standards, and proxy advisory guidance (ISS/Glass Lewis) that may affect Marqeta's disclosure obligations.

Board & Committee Support

• Support the Deputy General Counsel in staffing the Marqeta Board of Directors and its committees — including the Audit Committee, Compensation Committee, Payments Innovation Committee, and Nominating & Governance Committee.
• Prepare board and committee materials, including legal memos, management presentations, and action items. Coordinate materials through Marqeta's secure board portal (Diligent).
• Draft and finalize minutes for board and committee meetings; manage DocuSign execution and maintenance of board records.
• Assist in managing corporate governance formalities, including director questionnaires, annual certifications, committee charters, and board policies.
• Support executive session and director independence assessments in coordination with outside counsel.

Insider Trading Compliance & Equity Programs

• Administer and enforce Marqeta's Insider Trading Policy, including managing trading window communications, pre-clearance requests, blackout periods, and designation of insiders.
• Oversee Rule 10b5-1 plan adoptions, modifications, and terminations in compliance with SEC requirements, including the updated cooling-off period rules.
• Partner with the People/Total Rewards team on equity plan administration matters requiring legal oversight, including EIP and ESPP matters with securities compliance implications.
• Support equity-related disclosures in SEC filings, proxy statements, and shareholder communications.

Corporate Transactions & General Corporate

• Provide legal support for corporate transactions, including equity offerings, reverse stock split mechanics, and other capital markets matters as they arise.
• Partner with outside counsel on corporate governance matters arising under Delaware law and Marqeta's certificate of incorporation and bylaws.
• Review and advise on indemnification agreements for directors and officers.
• Support subsidiary governance, including maintenance of records and signing authorities in coordination with the global Legal/People/Finance teams.
• Advise on general corporate matters and serve as a knowledgeable resource across the Corporate Legal team on securities and governance questions.

Cross-Functional Collaboration & Leadership

• Build and maintain strong working relationships with Finance, IR, People, and the executive team to ensure legal work is integrated into business processes — not bolted on after the fact.
• Serve as a practical, solutions-oriented legal partner to business stakeholders — able to distill complex securities law obligations into clear, actionable guidance.
• Manage and coordinate outside counsel relationships and costs, including relationships with outside counsel on securities, governance, and M&A matters.
• Identify and build process improvements across the Corporate Legal function, including materials management, governance calendaring, and compliance workflows.

Who You Are

The right person for this role is a precise, confident drafter who takes pride in the quality of their work product. You are organized without being rigid, and you know how to manage the competing demands of an active public company calendar without letting things fall through the cracks. You are comfortable being the person who knows where things stand — on the proxy timeline, on the board calendar, on the insider list — and you take that responsibility seriously.

You communicate directly and professionally, including when you are telling a business stakeholder that something needs to move through legal review before it goes out. You don't mistake urgency for permission to skip steps.

You are also a genuine team member. The Corporate Legal team at Marqeta is small, collegial, and high-trust. We cover for each other, ask good questions, and genuinely enjoy what we do. A great sense of humor is not optional.

• J.D. degree and active membership in good standing in at least one U.S. state bar (California or New York preferred).
• 10–15 years of legal experience, with a meaningful and demonstrable focus on public company securities, SEC disclosure, and corporate governance.
• Substantive, hands-on experience drafting SEC filings — proxy statements, 10-Ks, 10-Qs, and 8-Ks. 
• Experience supporting a public company board of directors and its committees, including preparation of materials and minutes.
• Strong working knowledge of insider trading rules, Section 16 compliance, and equity compensation disclosure.
• Top law firm experience preferred. In-house experience at a public company in a corporate or securities function required.
• Ability to operate independently, manage multiple time-sensitive workstreams, and escalate appropriately in a lean, high-performing team environment.
• Excellent written communication skills — this role requires clear, precise legal drafting and the ability to write for directors, executives, and the investing public.

Nice-To-Haves

• Experience at a FinTech, payments, or technology company — familiarity with the intersection of technology product development and SEC disclosure is a genuine advantage.
• Delaware corporate law depth, including experience with certificate of incorporation and bylaw matters, director fiduciary duties, and stockholder rights.
• Prior experience with proxy advisory firms (ISS, Glass Lewis) and the practical mechanics of annual shareholder meeting execution.
• Comfort working directly with CFOs, CEOs, and board directors — and the judgment to know when to escalate and when to decide.
• Experience with Diligent Boards or similar board portal platforms.

Your Manager

• Lisa Beth Lentini Walker, VP, Deputy General Counsel, Corporate

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $239,200 - $299,000
• Premium: $250,000 - $312,600
• Premium Plus: $261,000 - $326,200

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

About the role:

We are looking for a Senior Manager of Solutions Architecture to join and lead our our APAC SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales. You will drive technical excellence, mentor the team, and partner closely with sales leadership to win new business and expand existing accounts. This position will be based in Sydney, Australia. 

What you will do:

• Lead, develop, and manage an APAC SA team, including training and career development.
• Ensure technical excellence across the pre and post sales cycle.
• Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
• Oversee and coach SA engagement on strategic accounts and critical deals.
• Partner with our engineering org to provide product feedback from the field.
• Develop repeatable plays from trends your are seeing across your team.
• Track and report SA performance to Sales and Field Engineering leadership quarterly.
• Own org planning, staffing, budgeting, and regional recruiting.

About you:

• 8+ years of experience in Solutions Architecture/Engineering, Sales Engineering, or Technical Pre-sales roles, with at least 2+ years in a leadership position.
• Strong background in web technologies (Next.js, React, Node.js, APIs, cloud infrastructure).
• Proven ability to lead, coach, and scale technical teams in a high-growth environment.
• Demonstrated success working with enterprise and commercial customers across diverse industries.
• Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks).
• Experience collaborating with Sales, Product, and Engineering teams to drive customer success.

Bonus if you:

• Have experience working with Vercel, Next.js, or similar frontend frameworks.
• Have led SA teams at a high-growth SaaS or cloud infrastructure company.
• Bring expertise in developer tooling, edge computing, or performance optimization.
• Are comfortable presenting at conferences, webinars, or large-scale customer events.

Benefits:

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The on target earnings (OTE) pay range for this role is $280,000 - $350,000 AUD. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. 

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Head of Culinary

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 5,000 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means. Our teams are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

As the Head of Culinary at sweetgreen, you will be a key member of the Commercial Leadership Team, responsible for leading the culinary team and developing the organization's overall culinary strategy. You will be responsible for ensuring that sweetgreen's menu items are consistently high-quality and aligned with our brand values. 

You will:

• Drive Menu Innovation to fuel and enable growth and profitability - This role will be the key leader to oversee the development and testing of new menu items and ensure that they meet the highest standards of quality, consistency, and taste.  
• Develop new menu items that help drive the brand distinctiveness of sweetgreen - highlighting our point of difference in seasonal, high-quality, chef-crafted menus consistent with our food ethos. 
• Stay up to date with industry trends and best practices in culinary innovation and technology to inform ingredient choices and in-restaurant preparation methods. 

• Lead Commercialization to scale culinary concepts to fleet-wide execution -  Effectively commercialize food for all business channels. Develop paths to upstream and/or outsourced formulations with vendor partners.  Develop creative solutions to solve for ingredients that may not currently be commercialized for the food service industry (e.g. extra virgin olive oil tortilla with only four ingredients). Collaborate with cross-functional partners to ensure that commercialization efforts result in products that can be executed in-restaurant at scale.  Be able to problem-solve as learnings emerge from operational and market testing that may result in retooling/reformulation. Lead and manage a team of culinary professionals to ensure the successful execution of culinary initiatives. This leader will create an environment where creativity and innovation are at the heart of the team dynamic.  
• Create a culture of innovation and problem-solving across the culinary team to increase our speed to market. 
• Collaborate with cross-functional teams to ensure alignment of culinary initiatives with marketing, operations, and procurement. 
• Support training programs and materials for all levels of culinary staff, including hourly employees, managers, and corporate teams. 
• Nurture our Core Menu Offerings - This role will lead the initiatives to continuously improve our core menu offerings, ensuring that our food standards remain consistent and that the end product delivered to our customers is the highest quality in the industry. 
• Leverage data, customer behavior, and consumer insights to drive improvements to our offering.  
• Develop and execute culinary strategies that align with sweetgreen's Food Ethos, brand values, goals, and objectives. 
• Inform and articulate our food journey from the point of entry in the sweetgreen ecosystem to our end customer. 

Be the Face of our Food - This role will be the primary face of our culinary credentials to our customers and other stakeholders.  

• Provide regular reports and updates on culinary initiatives to senior leadership, the sweetgreen board and other stakeholders. 
• Work with Brand/Marketing on content creation and events that support the brand messaging and connect sweetgreen with our local communities. 

Desired traits:

• Obsessed with Food & Food Culture - You are leading from the front to help us identify the next ingredient and menu item for us to pursue.  You know the latest trends in the culinary industry, and you thrive in creating new solutions that haven’t been figured out at scale. 
• Detail-Oriented - You obsess over the details because you know that’s what it takes to execute a high-quality menu across 280+ restaurants and thousands of team members.
• Strong Influence and Leadership Skills - You can operate in a matrixed environment to advance the culinary agenda in a way that brings people along. You thrive on creating an environment for your team to succeed. 
• Candidates must be willing to relocate to the Greater Los Angeles area

Desired experience:

• 10+ years of experience in multi-unit restaurant companies, developing and executing menus
• 5+ years of experience leading teams across culinary, food science, and commercialization
• Deep understanding of restaurant operations and management of hourly employees in a fast-casual or full-service restaurant setting
• Strong communication, collaboration, and leadership skills
• Ability to prioritize and manage multiple projects and initiatives simultaneously
• Strong analytical and problem-solving skills
• Bachelor's degree in Culinary Arts, Food Science, or a related field (Master's degree preferred)

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

This position is temporary and US-based only. 

Discord's Talent team is seeking a strategic Technical Sourcer to support our most complex engineering roles by activating passive candidates. In this role, you'll partner directly with engineering leadership to conduct market intelligence, size talent pools, and execute sophisticated sourcing strategies for hard-to-fill technical roles. 

You'll be responsible for translating technical requirements into targeted sourcing approaches, building robust candidate pipelines through deep market analysis and personalized outreach, and serving as a trusted advisor on talent availability and competitive dynamics. Success in this role requires a consultative mindset, strong analytical capabilities, and proven expertise in activating passive talent in highly constrained technical markets.

What you will be doing:

• Partner strategically with hiring managers and technical leaders to deeply understand role requirements, technical stack nuances, team dynamics, and ideal candidate profiles, translating technical requirements into effective sourcing criteria. 
• Conduct comprehensive total addressable market (TAM) research to size talent pools, identify hiring feasibility, and inform realistic hiring timelines for niche technical roles. 
• Develop detailed job mapping strategies by analyzing competitor organizations, identifying companies with relevant technical stacks, and creating target account lists that align with Discord's technical architecture and culture
• Build and execute customized sourcing strategies for each requisition, leveraging boolean search, x-ray techniques, github sourcing, and competitive intelligence to uncover and activate passive talent in highly specialized areas
• Identify and engage talent in their respective fields, and partner with our recruiters and technical leaders to scale and optimize our teams
• Craft highly personalized, compelling outreach campaigns that articulate Discord's unique technical challenges and demonstrate genuine understanding of candidates' work, engaging even the most passive senior, staff-level engineers, and engineering leaders. 
• Own candidate experience from initial outreach through recruiter handoff, maintaining consistent communication, setting clear expectations, and ensuring smooth transitions that reflect Discord's candidate-first approach. 
• Represent Discord's engineering brand at technical conferences, meetups, and industry events, building long-term relationships and nurturing talent communities for sustained pipeline development
• Practice strong data hygiene across our recruiting systems and maintain rigorous pipeline health metrics including interested response rates, activation rate, next step pass-through rate, and source effectiveness, using data to continuously optimize sourcing approaches and demonstrate ROI. 

What you should have:

• 5+ years of experience in technical sourcing or recruitment, preferably in a high-growth tech company environment, on job profiles such as distributed systems and product engineering.
• Demonstrated success hiring senior, staff, and principal-level engineers, and engineering managers in competitive, constrained talent markets 
• Strong technical aptitude with the ability to understand complex engineering roles, evaluate technical qualifications, and effectively translate technical requirements into sourcing signals and candidate evaluation criteria
• Expert-level proficiency with boolean search techniques and advanced sourcing methods, including x-ray searches, GitHub/repository mining, conference/publication tracking, and creative talent identification strategies beyond traditional platforms
• Proficiency with modern sourcing tools and platforms, including SeekOut Recruit, Gem, LinkedIn Recruiter, GitHub, and applicant tracking systems (Ashby or Greenhouse), and open-mindedness to experimenting with AI tooling. 
• Expertise in market mapping and talent pool analysis, with the ability to size addressable markets, assess hiring feasibility, identify capability gaps, and provide data-backed insights on competitive talent dynamics to inform hiring strategy. 
• Excellent stakeholder management and communication skills, with demonstrated ability to build trust and influence technical hiring managers, interview teams, and senior leadership through structured insights and consultative partnership
• Strong pipeline management capabilities with the ability to rigorously prioritize and balance multiple requisitions at varying stages simultaneously in fast-paced, dynamic environments
• A proven track record of successfully sourcing candidates in areas such as developers, full-stack engineers, and feature development 
• Data-driven mindset with ability to track, analyze, and report on key sourcing metrics (interested response rates, activation rates, conversion ratios, source effectiveness) and translate insights into actionable strategy adjustments

The US base salary range for this temporary full-time position is $132,000 to $149,000 + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and, do not include benefits.

#LI-Remote

About the Role

Sweetgreen is building the future of fast-casual dining — and menu innovation is at the center of that work. The Operations Innovation & Implementation Manager will own the end-to-end testing lifecycle for new menu items, core menu development and limited-time offerings, from field execution through fleet readiness. This is a highly cross-functional role requiring equal parts strategic thinking, operational rigor, and collaborative instinct.

What You'll Do

• Own the end-to-end cross-functional market test lifecycle for new menu and core menu development — from equipment and smallware needs to test design and site selection through data analysis, readout, and go/no-go recommendations.

• Lead field execution for menu tests in partnership with marketing, engineering, culinary, and operations; ensure operational fidelity and consistent data capture across test locations.

• Synthesize quantitative and qualitative signals (sales, labor impact, throughput, yield/waste, customer feedback) into clear, actionable recommendations for senior leadership.

• Build and maintain cross-functional project plans that align culinary, operations, marketing, supply chain, and engineering on test timelines and launch sequencing.

• Develop and maintain menu test protocols, tracking tools, and post-test documentation to build institutional knowledge.

• Partner with the operations and technology teams to build automation compatibility into menu development from day one, ensuring test learnings inform how items are designed, sequenced, and scaled.

What You'll Bring

• Bachelor's in Business, Hospitality, Food Science, Operations, Culinary Management, or related field.

• 5+ years of experience in restaurant operations, consulting, strategy, innovation, operations services, project management, or product management required; fast-casual or high-growth food & beverage experience is preferred.

• Proven ability to manage complex, multi-stakeholder projects from inception through execution with minimal oversight.

• Strong analytical skills — comfortable working with sales data, labor metrics, and operational dashboards to build a complete picture of test performance.

• Exceptional communicator with the ability to distill complexity into crisp, decision-ready recommendations for cross-functional and executive audiences.

• Operates comfortably at both altitudes — able to set strategic direction on a test program and then get into the details of a store-level execution plan without losing the thread between the two.

• High collaboration instinct — this role touches nearly every function, and a low-ego, high-trust working style is essential.

• Experience with project management tools (Smartsheet, Asana, or equivalent).

Nice to Have

• Familiarity with automation or tech-enabled kitchen environments.

• Experience designing or analyzing menu tests at scale (10+ locations).

• Working knowledge of SQL sufficient to independently query sales and operational data in support of test readouts and analyses.

• Exposure to ingredient sourcing or supply chain coordination.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

Director, Ops Services
Reports to: VP, Ops Services

About the Role

Sweetgreen is building the future of fast-casual dining — and our people are the most important ingredient. The Director, Ops Services will guide New Restaurant Openings, Training Rollouts, Learning & Development, and oversee our Infinite Kitchen experience. This role operates in a fast-paced environment and requires considerable training and operations experience.

What You'll Do

• Guide cross-functional and operations readiness for New Restaurant Openings and Remodels to ensure great guest and team member experiences; enable use of new technology and processes to drive stronger openings and team member engagement

• Plan and lead training cascade for new restaurant initiatives

• Ensure service standards and operational enhancements are successfully trained and executed in our restaurants

• Gather feedback from restaurant teams, field leaders, guests, and support center to enhance training and execution

• Partner with the People Team to evaluate and optimize training programs, materials, facilitation guides, and communication strategies

• Plan Infinite Kitchen technology roadmap and enable operational and financial excellence at Infinite Kitchen locations by supporting day-to-day Infinite Kitchen operations

What You'll Bring

• Bachelor's in Business, Hospitality, Operations, Culinary Management, or related field.

• 10+ years of experience in restaurant training and/or operations

• Fast-casual or high-growth food & beverage experience is preferred.

• Genuine love of hospitality and training - exceptional operator, communicator, teacher, and learner

• Proven strength at developing innovative and engaging training programs

• Experience managing rollout of complex, cross-functional initiatives by partnering with People, Marketing, Culinary, and Technology teams and translating to field leaders and restaurants

• Operates comfortably across field leaders, restaurant teams, cross-functional support teams, and executive leaders

Nice to Have

• Experience building a training function for a multi-unit restaurant, hospitality, or retail brand

• Leveraging AI to assist in training content creation and rollout

• New store openings experience as a trainer

• Experience as an instructional designer or leading instructional designers

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together